Roger’s personal touch to customer service is great. He already got back to me on the lifter, and has asked me to send it back so they can figure out what happened in QA. He runs 3 different inspections on each lifter, and was mortified that anything got through.
I took a micrometer to it this morning and there’s one spot above the roller shaft that measures about .006 proud of everything else around it. I can’t detect any other anomalies.
Update: Actually it looks like most of the lifter body above the roller shaft is .849 while the small portion that's below it is the standard .842. Roger's working theory is that inserting a slightly oversized plunger may have expanded the lifter during manufacture, but he seems intent on getting to the bottom of it, which is fabulous. I sent the lifter back to him this morning and he has a new one on the way. Meanwhile, he has people running through his warehouse doing spot checks as a result. Very happy with his support and that he took this seriously. I wouldn't hesitate to use Vinci again, and will when it's time to do the upgrades to our '07.