Seems kind of funny that the GM rep hasn't chimed in lately on this forum, I guess when you threaten to enact the lemon law they stay out of it. They only seem to chime in if they can offer some
" Goodwill " must be programmed by upper management
The dealership has been very nice to work with and they acknowledge the issue every time. The eye opener was the general manager riding with me in my car and a 2017 and pretty much saying - "Brandon I know this sucks but we can't do anything to make this better."
The only thing that's really upset me with the whole process was them trying to "dupe" me on a set of Michelins. Not only did they ask me to pay half, they also said "GMC will not continue to do warranty work for the vibration after we put the Michelins on." I was like.... ummmmm yeah thanks but no thanks. I immediately retained a lemon law attorney. Letter going out via certified mail this week. I will post a copy of the letter and their response.
Again let me state... I am/was a loyal Yukon owner. I've owned 6 Yukon/Suburbans and have never looked at another manufacturer. If GMC would make this right, I would remain loyal. Otherwise.... I am taking my business elsewhere.
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