2022 Tahoe - Rear ended a month or so ago. Got the vehicle back today with different parts...

[tahoe81]

I’d certainly be upset, too! I’d take it back to the shop and voice your concerns and see if you can’t get some traction that way. That’s one of those things that’d cause me to sell it and move on because I’d be so disappointed in how it turned out after the wreck.

Funny enough I told my wife after getting it home and noticing all these issues that I'd rather just trade it in (hell used ones are still worth more than what I paid anyway) and get a new one. Call it OCD or whatever, but these little issues would drive me absolutely insane knowing they exist on this brand new vehicle. Figures, first time in my life I've had a brand new vehicle and this happens.

Complaint 1 is: How did your body guy install the power lift gate button in the access for manual latch release? Were the assembly instructions wrong, or was he just not attentive to detail?

Exactly. The girl I've worked with has been more than helpful so thus far I've really attempted to keep my frustrations in check. She's promised me they'll fix all these issues so I'm cautiously optimistic. But you're right, to me this just seems like attention to detail. The button thing is of course in working order although in the wrong place and the other issues I've found are more little annoyances that most people probably wouldn't even see, but given this vehicle is like 6.5 months old and was brand new when I got it, I want it fixed and as close to the original as possible. If it was nine years old with 85k miles, then I probably wouldn't care as much, but c'mon. Take some pride in what you're doing.

 

[tahoe81]

Just so I'm aware, could someone tell me what the button area looks like where the emergency access is supposed to go? just so I'll know once they "fix" this? Is it just a blank piece of plastic which can be punched out? I never even noticed it was there prior to the wreck

 

[WalleyeMikeIII]

Next time I am near my truck (probably lunch time today, but maybe end of the work day), I will snap a pic and post.

 

[WalleyeMikeIII]

Funny enough I told my wife after getting it home and noticing all these issues that I'd rather just trade it in (hell used ones are still worth more than what I paid anyway) and get a new one. Call it OCD or whatever, but these little issues would drive me absolutely insane knowing they exist on this brand new vehicle. Figures, first time in my life I've had a brand new vehicle and this happens.



Exactly. The girl I've worked with has been more than helpful so thus far I've really attempted to keep my frustrations in check. She's promised me they'll fix all these issues so I'm cautiously optimistic. But you're right, to me this just seems like attention to detail. The button thing is of course in working order although in the wrong place and the other issues I've found are more little annoyances that most people probably wouldn't even see, but given this vehicle is like 6.5 months old and was brand new when I got it, I want it fixed and as close to the original as possible. If it was nine years old with 85k miles, then I probably wouldn't care as much, but c'mon. Take some pride in what you're doing.

Oh, I didn't say be rude, but one can hold people accountable for an explanation without being a jerk. It is a completely justified question to ask...just state it as your expectation and your concern that if this is the amount of detail paid to things you can see; how might the things you can't see be done?

 

[genestoy]

Here is a pic of the liftgate knockout and where the switch belongs

 

[BlaineBug]

*sigh*

I was unaware of that tidbit. I assumed they’d repair it as close to “new” as it was before wrecked. Amazing to me that they’ll use shit after market parts

After witnessing the last ~3 years of China virus stupidity, absolutely nothing astonishes me anymore.

 

[tahoe81]

Oh, I didn't say be rude, but one can hold people accountable for an explanation without being a jerk. It is a completely justified question to ask...just state it as your expectation and your concern that if this is the amount of detail paid to things you can see; how might the things you can't see be done?

Agreed

Here is a pic of the liftgate knockout and where the switch belongs

Thank you!

 

[BlaineBug]

Oh, I didn't say be rude, but one can hold people accountable for an explanation without being a jerk. It is a completely justified question to ask...just state it as your expectation and your concern that if this is the amount of detail paid to things you can see; how might the things you can't see be done?

Workforce enthusiasm and morale is perhaps at an all time record breaking low, and for good reason too.

 

[George B]

Is this a crack or a scratch?

 

[rst08tierney]

I've fortunately only have been in 2 minor accidents in the last 40 years but each time I've sold the vehicle after repair.

Orange peel, paint nibs, new rattles and leaks etc etc. Vehicles just never the same after an accident