2022 Wont start after remote start

[Samuel Ross]

I have a 21 Denali and regularly use the auto start from the GM app and also from the remote. I have never(fingers crossed) had an issue with it not starting. I have had lots of errors from the app refusing to start the vehicle, but it always starts on command. It must be another series of events that is leading to a non start.

BTW, if that happens on the app, log out and back in. That is the fix.

 

[NYisles1]

I have a 21 Denali and regularly use the auto start from the GM app and also from the remote. I have never(fingers crossed) had an issue with it not starting. I have had lots of errors from the app refusing to start the vehicle, but it always starts on command. It must be another series of events that is leading to a non start.

BTW, if that happens on the app, log out and back in. That is the fix.

This issue only affects ‘22s. As of last Monday my dealer says still no solution from GM. The dealer bulletin on this issue was dated early December so that tells you a software fix for this is either low priority (maybe this is a really low occurance) or the fix is more complicated than an OTA software update.

 

[Doubeleive]

I have a 21 Denali and regularly use the auto start from the GM app and also from the remote. I have never(fingers crossed) had an issue with it not starting. I have had lots of errors from the app refusing to start the vehicle, but it always starts on command. It must be another series of events that is leading to a non start.

BTW, if that happens on the app, log out and back in. That is the fix.

it's a software bugg, things like this are going to crop up more and more going forward with GM's new android overlay that they started using this year, they would have been better off sticking with linux. Most of the time the temporary "fix" is going to be disconnecting the battery, it's just like hard resetting your phone or watch or tablet or anything else with glitchy software.

 

[Larsonxjs]

Did this ever get a fix from GM?

 

[olyelr]

Did this ever get a fix from GM?

Good question.

Same thing happened to my wife in her ‘22 high country. Disconnected battery for a bit, reconnected, and was on her marry way.

 

[Stbentoak]

This has to have to do with the 22 Google platform. Never had a remote start issue on the 21 no matter how we actuate it…

 

[mbd2015LTZ]

I was just wondering the same thing myself...would love to know if the fix exists yet.

 

[NYisles1]

I was just wondering the same thing myself...would love to know if the fix exists yet.

Had mine serviced yesterday and dealer said GM is still working on it - although I question whether they checked. I haven’t used remote start since the original occurrence so don’t know if it would continue to happen or if it’s pretty rare.

 

[Blackhawkscrna]

I still haven’t used remote start on my 22. I didn’t realize how often I used it on my 18 until I have to make sure I don’t.

 

[R32driver]

I do believe I’d be quite upset with gm if I couldn’t use remote start on a brand new rig because of some bad software