2025 Yukon Denali seat memory not working

[Cece81]

Just purchased a 25 Yukon Denali Supercruise last month. The memory seat recall function was working normally, but then suddenly stopped. Not only is it not recalling the seats, but the buttons on the door aren’t working either. It’s just the seat buttons that aren’t responding (the lock buttons are working fine). Any ideas on what it could be? Trying to save the trip to the dealer if possible.

 

[TrueAt1stLight]

Take off the negative battery terminal wire, wait 15 min and reattach? With a vehicle this new, I’d be fast-tracking it to the dealer vs screwing with it myself however…

 

[2024 White Tahoe]

Take off the negative battery terminal wire, wait 15 min and reattach? With a vehicle this new, I’d be fast-tracking it to the dealer vs screwing with it myself however…

Disconnecting the battery may erase any stored trouble codes, and if it doesn’t fix the issue - may delay repair by a dealer (due to code erasure).

 

[TrueAt1stLight]

Good call. Don’t listen to anon’s on the internet!

 

[Amyb83]

Just purchased a 25 Yukon Denali Supercruise last month. The memory seat recall function was working normally, but then suddenly stopped. Not only is it not recalling the seats, but the buttons on the door aren’t working either. It’s just the seat buttons that aren’t responding (the lock buttons are working fine). Any ideas on what it could be? Trying to save the trip to the dealer if possible.

I purchased my 25 Denali Supercruise in Nov and had the same issue pop up in early December. Took it to the dealer and it started working properly while it was there, they couldn’t get it to replicate the issue. Since then it happens intermittently with no real rhyme or reason. Sometimes the buttons work, sometimes they don’t. Sometimes I can hold down the “1” button and it will jerkily make it to my saved position, but not always. Then other days it works completely normal. My dealer’s service dept is working with me trying to figure it out, but so far we don’t have a true diagnosis. They are ordering me a new seat module tomorrow and are going to try replacing that to see if it fixes the issue. You are the first person I’ve seen post about the issue, I check weekly lol. Let me know if you come up with any answers!

 

[Cece81]

I purchased my 25 Denali Supercruise in Nov and had the same issue pop up in early December. Took it to the dealer and it started working properly while it was there, they couldn’t get it to replicate the issue. Since then it happens intermittently with no real rhyme or reason. Sometimes the buttons work, sometimes they don’t. Sometimes I can hold down the “1” button and it will jerkily make it to my saved position, but not always. Then other days it works completely normal. My dealer’s service dept is working with me trying to figure it out, but so far we don’t have a true diagnosis. They are ordering me a new seat module tomorrow and are going to try replacing that to see if it fixes the issue. You are the first person I’ve seen post about the issue, I check weekly lol. Let me know if you come up with any answers!

Oh wow!!!! That’s very discouraging! With an suv this expensive and new you would think things like this wouldn’t happen. Hopefully, my dealer doesn’t try to blow it off. Thanks for the tip. I’ll keep you updated.