A/C not working

[Tahoe14]

There was a freon charge problem from the factory on 2015s and either a recall or TSB and also a new AC sticker for under the hood indicating the correct freon fill amount.

 

[Brian Comer]

my 2015 Tahoe LTZ joins the ranks as one that has AC problems. I'm told the condenser is the culprit and that there is no ETA on when the part will come off national back order. Truck sat at dealership for almost a week with no fix. I'm going on the 4th week with no AC. Does anyone have any additional info as to when the condenser may be available for our vehicles? In addition, I have a case opened with GM Customer Care, but they're not really able to do anything as yet.

 

[Michelle18]

My AC condenser has also gone out. Over 1,000 to fix on 2015 Tahoe. I have reported to GM but could everyone please go to safercar.gov and report the issue to them? I have filed my complaint with them. There is obviously a huge issue with these parts. They are the ones that investigate recalls. I have googled this particular issue and there are a ton!! Thanks!

 

[Erich Schwinn]

Same issue has been present in my 2015 Yukon XL Denali - intermittent working and then not working. Took to the dealer a week ago and they diagnosed it as a leak in the condenser to condenser line. Replaced, for $364, and said "AC is now operating as designed". First time using the A/C since then (and it did work, intermittently apparently, on the way home from the dealer) yesterday as temps have been cool and again the A/C is blowing warm air. Taking it back into the dealer this morning again...I have searched and found so many complaints about this issue - has anyone had luck in actually getting this fixed? Was GM any help at all? GM, any thoughts? The truck only has 48k miles on it...

Update - leak also in the condenser that is causing the fail where it bolts on to the radiator. Dealer told me this is a known issue but there is no replacement part available to order due to availability and demand because so many are affected. Also, GM says only one condenser per VIN can be ordered due to this shortage. XL parked next to mine in lot has same issue he said. Recall soon???

 

[ripmjcollins]

Add me to the list. 2015 Tahoe LTZ purchased new 3 years ago (68k miles). A/C not working and determined I need a new condenser. Part on backorder. Dealer not being very helpful on my behalf in contacting GM especially since they know so many customers are in same position. Was told it will cost approx $2000! Will not be buying another GM car and will be getting rid of this one as soon as I can get it fixed!

 

[RED TAHOE LS]

Glad you got it fixed @ the dealer. The biggest cause on non working a/c.........low on Freon. As for the fuse panel on the outer l/side of the dash, pull from the bottom and it will pop loose. Good luck and stay cool.
David g.............

 

[Susan Hempler]

I own a 2015 Tahoe and live in the Pacific NW (AC used three months out the year, maybe). Eight months ago (end of last year warm season) the AC stopped working, of course it is out of warranty paid over $850 at local Chevy dealer to put in new Condenser. Go to use AC for first time this season and it stops working, same thing. Take it to same dealer and I am told that now the Compressor is leaking at a tune of $960!! This is absolutely craziness, the AC is a new vehicle should not be going bad. No accidents or any reason this is happening. I bought Chevy believing I was buying quality. I have kids in sports and drive a lot so it is important to be safe and comfortable.
I am a single mom and I have never had trouble like this with a new car. Checking with three different dealers/automotive AC repair companies I was told by all three that this should not be occurring in my very new and expensive vehicle and that it is likely the condenser was not bad in the first place and was the compressor all along and once refilled with Freon it worked for a bit but now leaked out again and I am asked to pay the labor all over again.

Very Very unhappy customer and feeling like Chevy is not a good product, never any issues like this with Honda or Toyota I have owned- normal stuff and if accident or mechanical stuff, brakes, yes all that happens, but AC in a newer vehicle-2 Xs in less than 1 year, NO! #takenforaridebyChevy #faultyproduct #chevydisspointing

 

[Susan Hempler]

I own a 2015 Tahoe and live in the Pacific NW (AC used three months out the year, maybe). Eight months ago (end of last year warm season) the AC stopped working, of course it is out of warranty paid over $850 at local Chevy dealer to put in new Condenser. Go to use AC for first time this season and it stops working, same thing. Take it to same dealer and I am told that now the Compressor is leaking at a tune of $960!! This is absolutely craziness, the AC is a new vehicle should not be going bad. No accidents or any reason this is happening. I bought Chevy believing I was buying quality. I have kids in sports and drive a lot so it is important to be safe and comfortable.
I am a single mom and I have never had trouble like this with a new car. Checking with three different dealers/automotive AC repair companies I was told by all three that this should not be occurring in my very new and expensive vehicle and that it is likely the condenser was not bad in the first place and was the compressor all along and once refilled with Freon it worked for a bit but now leaked out again and I am asked to pay the labor all over again.

Very Very unhappy customer and feeling like Chevy is not a good product, never any issues like this with Honda or Toyota I have owned- normal stuff and if accident or mechanical stuff, brakes, yes all that happens, but AC in a newer vehicle-2 Xs in less than 1 year, NO! #takenforaridebyChevy #faultyproduct #chevydisspointing

 

[Nord]

Have any of you been able to get the condenser replaced yet? Mine has been without AC for 4 weeks now and I'm beyond frustrated with this national back order issue, especially since it's 90 degrees outside.

 

[Randy B]

Count me in. 2016 Yukon XL Denali - part (evaporator(?)) backordered no ETA.