that's pretty typical. they have addressed the issue by securing the hardware in the center of the box in another box, the sway bars just tear up the box. I mean sure it could be addressed better but that means more cost that has to be passed on to the consumer, steel bars are not going to "break" nor bend in shipping.I put Hellwigs on my rear, a couple months ago.... Going to get the front.... I did talk to them.. Very helpful. Tell them to MAKE SURE THE BAR IS PROPERLY BOXED.... Mine almost fell out upon receiving it. Good bars.