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I do know how long it takes, I’ve pulled mine 3 times. So I finally got through to the service department and asked if I could wait since it’s a quick job. The guys starts out with “well, we only have 3 techs but once we start, it takes about an hour and a half”. I told him maybe more like twenty minutes, I’ve done it 3 times on this truck. He started to stutter and stammer so I just said “ok, whatever”. Then he said they’ll give me a ride home and come pick me up when it’s done so I said cool, see ya in the morning.i work at the dealer so i waited haha. It was maybe a 20 min job
Nothing like an educated consumer to catch them off guard.I do know how long it takes, I’ve pulled mine 3 times. So I finally got through to the service department and asked if I could wait since it’s a quick job. The guys starts out with “well, we only have 3 techs but once we start, it takes about an hour and a half”. I told him maybe more like twenty minutes, I’ve done it 3 times on this truck. He started to stutter and stammer so I just said “ok, whatever”. Then he said they’ll give me a ride home and come pick me up when it’s done so I said cool, see ya in the morning.
They’re idiots. Call a different dealer. The dash isn’t even really touched. I have replaced my airbag 3 times, it takes 15 minutes. It comes out the top, easy. My dealer performed the recall in 3 hours which I’m sure included my truck waiting for 2 1/2 hours in the parking lot. They provided transportation to my home and back.Called a Chevrolet dealer (Scoggin-Dickey in Lubbock, Texas) today and was told by a service writer that I would have to leave my 2010 Chevy Tahoe "for a couple of days" and they would have to "R&R the dash". I assume "R&R the dash" means "Rip-out & Reinstall the newly cracked dash" or something like that. Told the service writer "No thanks!" and that I wouldn't be getting the recall work done.
Called a Chevrolet dealer (Scoggin-Dickey in Lubbock, Texas) today and was told by a service writer that I would have to leave my 2010 Chevy Tahoe "for a couple of days" and they would have to "R&R the dash". I assume "R&R the dash" means "Rip-out & Reinstall the newly cracked dash" or something like that. Told the service writer "No thanks!" and that I wouldn't be getting the recall work done.
Im sure most are but they still want the vehicles for a couple hours or more. But any dealer that says they need the truck for 2 damn days and they need to “r&r the dash” like @StevenFromTexas has heard is being taken for a ride. Makes me wonder exactly what they’re trying to pull, maybe sell parts and labor on things they “find” while they have his truck.My dealership is knocking them out in 30 minutes or less.