No luck yet. Following the video previously posted, I can get to the point where I can select what kind of module I want to program, but when it tries to connect to the vehicle and get data from the module, I get the error E4399: There was an error retrieving the controller data!
Which, when I google, could be pretty much anything.
My Tech2 alone currently can see data from the Passenger switch (command up and down, etc). It can not communicate with the driver's switch. That's expected, it's a new unit and that's why I'm doing this.
Techline Connect cannot read data from either module. I tested to program/get data for the passenger switch because it was the safest one I felt like trying. The Tech2 does it's little wiggly line like it's trying to communicate, I can hear something clicking in the dash when it connects/disconnects like always, but then the error pops up.
What's so frustrating is it could be so many things.
Is it my laptop? The Tripplite USB-to-Serial adapter? Is it because my clone Tech2 is garbage? Is it because they can see it's a clone and they're blocking it? Is it something simple like my voltage dropping too low?
I've tried reinstalling the software, getting the Tripplite drivers from their website, running techline in compatibility mode, as admin, not as admin, etc.
Anyway. I'm done for today. I've got the truck on a charger to top off everything and I'll give it a shot again tomorrow. If I can't figure it out tomorrow, I'm just calling the dealer for an appt.
