If the latch is working for manual operation, I don’t think that is the issue, as it needs to release either way. I’m assuming the liftgate stays up when you open it manually, so the gas struts are probably fine. With the lift gate open, can you confirm that the lifting bar is still attached to the liftgate motor? You should be able to open the rubber seal in the driver side and look down where it attaches. If it is attached, you might have an issue with very thick/cold grease in the gear box casing issues.