iamdub
Full Access Member
@iamdub is a bit more level headed than OP. At least that's the vibe I get from him in the time he's been on TYF LOL
Yeah, it takes a lot to get me riled. I make a great pot-free pothead!
If I have an issue with the process, I'll certainly handle it with them personally to HELP THEM HELP ME. You catch more flies with honey. With their following just on this forum, someone putting them on blast with an issue that very much could be (and even sounds like) user error should expect to be mocked and shunned. I understand that Black Bear is comprised of humans and computers, both of which are subject to errors just like I am. I'd prefer to be just as adult as they are about resolving an issue rather than a whiny brat. If there is an issue, regardless of who's at fault, I'd like to be able to write a full review on here about how professionally and amicably it was resolved and how much I love driving with the new tune.
I promote BB all the time on here and I don't even have a tune from them yet. I've seen enough results and feedback to appreciate their skills, experience and business practices. A performance tune just hasn't been a priority for me with everything else I have going on. But, since buying that Autocal, I'm now proud to say that I'm currently invested in getting a tune from them and I look forward to riding that bandwagon with you other tuned knuckleheads.