Since last year Carfax made changes to their “accident reported” feature. It now shows how, where and why the damage occurred if they have documentation of it.
Just before listening our 08 Denali XL for sale, some clown backed into the bumper cover from the side in a clean straight shot. Fortunately the rear quarter was completely missed.
The free Carfax provided on TRED showed “rear end collision” when only the rear bumper cover was replaced. It tanked the sale. Carfax acted stupid until I told them they’re liable for damages as AAA had carefully documented differently.
I was only allowed to speak to a live Carfax rep once. They told me send in pics and the insurance documentation. They updated the report to “minor damage reported” Even with pics and documentation they would *not* allow parking lot damage under 5 mph in the description.
Since last March Carfax now will update history reports if you can document it with new credible, verifiable info. Make sure that if you upload receipts to Carfax to protect your identity and payment information. Cali will not allow your identity to be sold, period. After I bought our Esky from TX I simply entered the VIN in Google and It showed the 1st owner. I entered his name and address and got his new info in NY within 10 minutes. Got 2nd owners info because the dealer never processed the DMV Ppwk.
The 1st owner said it was a great truck. 2nd owner said it wasn’t a good truck. He traded it for a Lexus. Fortunately the 2nd owners denial to service the 4 blown Magneride and clogged emissions charcoal canister was my win @ 120k mi.
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