cracked f_ _ king dash

[GM Customer Service]

07 tahoe dash has 2 cracks around the pass. side airbag any updates on what GM is going 2 do about it i hate this s_ _t

Hello,

I apologize for the problems you are having with the dashboard. Do you have a case set up with Customer Assistance yet? If so, please send me the case number and I will look further into the situation for you. If not, I will be happy to look into your situation and set up a service request for this issue. I will need the following to do this:

First and Last Name:
Contact Number:
VIN:

Please send this information in a private message if you would like me to look into this situation and again, I do apologize.

Geoff Allen
GM Customer Service

 

[seagravedriver]

1st GM

This is interesting for me to watch. While I have had just around 30 cars and trucks though the years, all have been Fords. I was getting nervous looking at this thread about the dash, as an 07 Yukon XL is our first GM ride. I was impressed that what appears to be a GM rep chimes in, I am curious how it will go. (Now to search about my dead battery issue

 

[onepoorpilot]

i called gm and was told to expect a call back within 24hours for a solution. I will post the results as soon as they call.

 

[onepoorpilot]

Well I got my call back yesterday. Basically the rep said I was SOL.... I have no idea why. I took it in and the local service mgr took a look at it etc. Im only at 69k miles, but they said that I would get zero assistance from them

 

[07Burb]

That is very disheartening...

 

[seagravedriver]

Well I got my call back yesterday. Basically the rep said I was SOL.... I have no idea why. I took it in and the local service mgr took a look at it etc. Im only at 69k miles, but they said that I would get zero assistance from them

Hmmm, note to self on the dash issue, and being SOL. Sorry to hear that.

 

[Sierra53]

I have an 08 Silverado that has a cracked dash. It is cracked on the windshield side of the passenger airbag. My truck now has 40K on the odometer, but this happened around 35K. I clean my dash about once a month with ArmorAll, but it does stay outdoors year round.

 

[jwtahoe]

thanx

 

[stevek]

I'm giving warning now. I have an 09 Denali. 12k miles. If it gets a crack before 30k, all hell will break loose.

 

[2 E L O]

I'm giving warning now. I have an 09 Denali. 12k miles. If it gets a crack before 30k, all hell will break loose.

Screw that, I'd be pissed if it happened before 100k!!!!!