Dealership “error”

[Darylg21]

I took delivery of a 2022 Tahoe RST on 2/11/22 with eligibility of supplier discounts for friends. I sign the service contract and take the vehicle home. The next day on 2/12/22, my salesman calls me and states the GM did not accept my authorization number because they mistakenly sold the vehicle to me under employee pricing. He tells me to come in to sign a new service contract and pay the difference of $2500 between employee and supplier pricing. I never misrepresented what discount I was eligible for as the dealership had my authorization number and used it to create my initial buyers order. Is this a common mistake made by dealers or should I seek legal recourse?

Also, after giving the vehicle its first wash, the front bumper and the rear bumper are paint matched to one another however they both do not match the body color. Is this common?


Thank you all for your time in advance.

 

[Blackcar]

Who got you the discount or do you work or supplier? Also what color is vehicle.

 

[Darylg21]

The authorization code was provided by my friend who works for GM. The email from GM specifically stated supplier discount for friends. This was forwarded to the dealer while the vehicle was in transit. The vehicle is black.

 

[Blueinterceptor]

The bumper pair issue is pretty common. It’s not a perfect match. There are a few you tube videos on that subject I believe.

 

[altona]

I do not see how you have been harmed, yet. If by chance they refuse to process your Title/DMV work (a definite legal violation) or sick a collection company/lawyer notice, then yes you should consider a lawyer. I did stay at a Holiday Inn Express last night.

 

[Blackcar]

The authorization code was provided by my friend who works for GM. The email from GM specifically stated supplier discount for friends. This was forwarded to the dealer while the vehicle was in transit. The vehicle is black.

That is where you need to start with friend that got you authorization have him call GM Friends and Family to find out what is wrong with voucher, then you will find out what dealer is trying to (pull),On color do you mean color or shade.

 

[Doubeleive]

I took delivery of a 2022 Tahoe RST on 2/11/22 with eligibility of supplier discounts for friends. I sign the service contract and take the vehicle home. The next day on 2/12/22, my salesman calls me and states the GM did not accept my authorization number because they mistakenly sold the vehicle to me under employee pricing. He tells me to come in to sign a new service contract and pay the difference of $2500 between employee and supplier pricing. I never misrepresented what discount I was eligible for as the dealership had my authorization number and used it to create my initial buyers order. Is this a common mistake made by dealers or should I seek legal recourse?

Also, after giving the vehicle its first wash, the front bumper and the rear bumper are paint matched to one another however they both do not match the body color. Is this common?


Thank you all for your time in advance.

there is nothing they can do unless your financing did or does not go through, that's the only reason we could find that they could come and take the vehicle another member went thru a similar situation recently although he bought a toyota tundra or tacoma can't remember which the dealer accidentally sold him a higher trim level vehicle and is loosing around $10k because of THERE mistake, if everything is correct "vin" and it's legally signed I am sure you are good to go. some salesman is loosing his bonus waah.
I would add the numbers up on the contract and verify the vin just to be on the safe side.
if you start to feel bad about it or something at least give them a few days to sweat it out and offer you a incentive like free oil changes or gm credit or something......it wasn't your mistake. Incentive's they can write off so wait and see what's on the table at minimum.

 

[Darylg21]

there is nothing they can do unless your financing did or does not go through, that's the only reason we could find that they could come and take the vehicle another member went thru a similar situation recently although he bought a toyota tundra or tacoma can't remember which the dealer accidentally sold him a higher trim level vehicle and is loosing around $10k because of THERE mistake, if everything is correct "vin" and it's legally signed I am sure you are good to go. some salesman is loosing his bonus waah.
I would add the numbers up on the contract and verify the vin just to be on the safe side.
if you start to feel bad about it or something at least give them a few days to sweat it out and offer you a incentive like free oil changes or gm credit or something......it wasn't your mistake. Incentive's they can write off so wait and see what's on the table at minimum.

I appreciate the response, and the advice. thank you!

 

[Darylg21]

That is where you need to start with friend that got you authorization have him call GM Friends and Family to find out what is wrong with voucher, then you will find out what dealer is trying to (pull),On color do you mean color or shade.

The entire vehicle is black. Under a handheld light, the body color is a brownish black, while the front and rear bumper are a black black.

 

[Darylg21]

That is where you need to start with friend that got you authorization have him call GM Friends and Family to find out what is wrong with voucher, then you will find out what dealer is trying to (pull),On color do you mean color or shade.