Delivery time advice?

[H1Chester]

There is a similar thread going, but do dealers really have NO CLUE where their inbound "in transit" vehicles are?

Two weeks ago I got a text from the salesman with a screenshot from a computer screen that said 12/23. I still have no Tahoe. I've asked for updates and I get "no updates" for an answer. I'm looking forward to my new vehicle, but this is honestly ridiculous that they have no idea where their inbound product is.

 

[H1Chester]

Well, I got the text this afternoon that the Tahoe has arrived!

 

[Charlestonblondie]

Well, I got the text this afternoon that the Tahoe has arrived!

That’s great news. Maybe it just got held up by the holiday for delivery. How long did it take from when they finished production? Enjoy your new Tahoe!

 

[GoHeels]

There is a similar thread going, but do dealers really have NO CLUE where their inbound "in transit" vehicles are?

Two weeks ago I got a text from the salesman with a screenshot from a computer screen that said 12/23. I still have no Tahoe. I've asked for updates and I get "no updates" for an answer. I'm looking forward to my new vehicle, but this is honestly ridiculous that they have no idea where their inbound product is.

Similar experience. If they do know where it is, they certainly were not helpful in relaying that information. Definitely not like Amazon/UPS/Fedex where you can track it, see where it is on a map.

GM chat is no better. They did send me a weekly status update email, but it was basically useless. Here's what I was told by them...

12/14: "The unit has been produced, released to the carrier and is waiting to be shipped."
12/22: "The unit has been produced and it’s currently in transit heading to Winston Salem, North Carolina."
12/29: "The unit has been produced but it’s not in transit yet. We do not have an Estimated Time of Arrival (ETA) as to when it will be shipped to the dealership."

It supposedly went from produced to shipped to not shipped. I'm sure someone has access to the right information, but the people I dealt with did not or were just lazy.

 

[Larsonxjs]

I’m in the Raleigh, NC area and the dealer I have a Tahoe in transit to told me Winston-Salem can have issues. Originally he said the delivery date was this Monday (10th) but to be safe it has a window up until the 20th. He’s a straight up guy. Now it may show up Friday (7th) but we will see.

 

[GoHeels]

I failed to mention ours was delivered to the dealer last night. Supposedly the dealer looked, saw it was in Winston, called and put a “hot rush” on it which apparently means “sold and customer is waiting on it”. I’m in the Charlotte area. Now we’re waiting on the wheels to show up.

 

[H1Chester]

The salesman told me today that the Tahoes leave Arlington, TX and go to Kentucky (he may have said somewhere else, but it was central SE USA), then turn around and go back to Mobile, AL and then to dealers. He says he had no idea it was showing up today.

But yes the entire notification process sucked!

 

[H1Chester]

That’s great news. Maybe it just got held up by the holiday for delivery. How long did it take from when they finished production? Enjoy your new Tahoe!

I made the deposit on Dec 11. Arrived today. 3.5 weeks. Tahoe was on chevrolet.com less than 24 hours when I jumped on it.

 

[rpearlberg]

I made the deposit on Dec 11. Arrived today. 3.5 weeks. Tahoe was on chevrolet.com less than 24 hours when I jumped on it.

That's awesome!! I put a deposit on 11/29 and scheduled to begin production 1/10.

 

[Oaktree]

Initial order: 12/10 - dealer had an allocation when I submitted the final build and deposit on that date.
1/11 update: Scheduled build date is the week of 1/24