Grinding issues when starting

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Tayang77

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I have a 2020 Chevy Tahoe Z71 with 100k miles. I’ve been having a random problem while starting (maybe once a month) where it will try to engage, stop, then make a loud grinding noise. I’ve included a link to my YouTube since I can’t post a video here.
I put a new starter in assuming it was that, then a new battery after it kept happening. A month later it’s still doing it. Can’t seem to find any info on this, has anyone experienced the same thing? Just ordered a new wiring harness but not sure that’s the problem.
Thanks in advance!
 

Doubeleive

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I have a 2020 Chevy Tahoe Z71 with 100k miles. I’ve been having a random problem while starting (maybe once a month) where it will try to engage, stop, then make a loud grinding noise. I’ve included a link to my YouTube since I can’t post a video here.
I put a new starter in assuming it was that, then a new battery after it kept happening. A month later it’s still doing it. Can’t seem to find any info on this, has anyone experienced the same thing? Just ordered a new wiring harness but not sure that’s the problem.
Thanks in advance!
sounds like you might need to use a shim on the starter, the gear is getting stuck on the flywheel instead of retracting freely. probably needs alignment, hence the shim. might have been a couple in the box with the new starter sometimes they are included and sometimes not
 
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Tayang77

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sounds like you might need to use a shim on the starter, the gear is getting stuck on the flywheel instead of retracting freely. probably needs alignment, hence the shim. might have been a couple in the box with the new starter sometimes they are included and sometimes not
Makes sense, thank you.
My new one didn’t come with any shims, I don’t think the old one had any installed. Do you think even though it will start fine for a while (sometimes alternating the strength at which it fires up if that makes sense) in between the random grinds it’d be spacing? Would this mean it’s too close? Not sure I can see my flywheel to measure.
 

Doubeleive

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Makes sense, thank you.
My new one didn’t come with any shims, I don’t think the old one had any installed. Do you think even though it will start fine for a while (sometimes alternating the strength at which it fires up if that makes sense) in between the random grinds it’d be spacing? Would this mean it’s too close? Not sure I can see my flywheel to measure.
any autoparts store should sell the shims, I would assume there is some risk of breaking off a piece of either the starter gear or flywheel if left like that.
 

Tahoe14

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Maybe the new starter you purchased has an alignment issue, I wouldn’t think shims would be necessary with a new starter. I would consider taking that one back and getting a new one.
 
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