Help-2024 Tahoe Stalled

[NT1978]

I wanted to provide an update on this situation. National GM called and said that they would only allow me to get a rental vehicle for $44 a day while I wait for my part to come in and my Tahoe to be fixed. This is such a dumb policy as it barely covers a sedan. My dealer is working to get an exception, but I am not happy with GM service. Has anyone else had this issue when having such a major thing go wrong with a new vehicle? All my fears about leaving Toyota and Honda to come to GM seem to be coming true.

 

[JGinLA]

Add one more FPCM. Took about a week for diagnosis, then two or three days to finish. "22, 6.2, broke down 7-1-24 with 16,000 miles.

 

[NT1978]

Add one more FPCM. Took about a week for diagnosis, then two or three days to finish. "22, 6.2, broke down 7-1-24 with 16,000 miles.

Thanks for sharing. Did they put a whole new engine in for you? If so, have you had any issues with the new one?

I specifically went with the 5.3 as I looked at feedback on here and it seemed most were having issues with the 6.2. The dealer said they don't have spare 5.3's available so they will have to pull one off the factory line that is scheduled to go in a new vehicle being built.

 

[KMeloney]

Thanks for sharing. Did they put a whole new engine in for you? If so, have you had any issues with the new one?

I specifically went with the 5.3 as I looked at feedback on here and it seemed most were having issues with the 6.2. The dealer said they don't have spare 5.3's available so they will have to pull one off the factory line that is scheduled to go in a new vehicle being built.

Doesn't "FPCM" mean "fuel pump control module"? Why would they replace the whole engine if just the module crapped out?

My mother's '09 Caddy DTS' FPCM just crapped out this summer. Its failure didn't cause any damage to anything. The engine just wouldn't turn over once the module failed. Everything was fine once the module was replaced.

 

[KC 2013 Tahoe]

Thanks for sharing. Did they put a whole new engine in for you? If so, have you had any issues with the new one?

I specifically went with the 5.3 as I looked at feedback on here and it seemed most were having issues with the 6.2. The dealer said they don't have spare 5.3's available so they will have to pull one off the factory line that is scheduled to go in a new vehicle being built.

To quote GM's Quality website:
"At GM, we’re focused on engineering high-quality, durable and reliable products that hold up to the every day."

Given all the blown engines and failing electronics I'm reading about, does that really seem to be the case?

Perhaps an update is in order... something to the effect:
"At GM, our staff of remote, third world designers and suppliers assure you'll soon be on a first name basis with your dealership's friendly and helpful service and parts staff on a regular basis."

 

[JGinLA]

Thanks for sharing. Did they put a whole new engine in for you? If so, have you had any issues with the new one?

I specifically went with the 5.3 as I looked at feedback on here and it seemed most were having issues with the 6.2. The dealer said they don't have spare 5.3's available so they will have to pull one off the factory line that is scheduled to go in a new vehicle being built.

No new engine. My wife knows I curse too much already.

 

[B-train]

I would jump up and down with GM on this. $44/day for a rental.....what a joke. If they can't build a quality vehicle, then they should at least let you drive the equivalent size vehicle while yours is being fixed.

There are many posts here about the 2021 and newer engine dilemmas and their outcomes. If you want to keep the vehicle, demand and extended warranty! If you don't feel good about it now, you could pursue a buyback and see where that gets you. Then you could buy a Honda or Toyota (I've been GM loyal my whole life, but my views have been changing based on their chitty quality and high prices, so I don't blame anyone for voting differently with their money).

 

[KMeloney]

There are many posts here about the 2021 and newer engine dilemmas and their outcomes. If you want to keep the vehicle, demand and extended warranty! If you don't feel good about it now, you could pursue a buyback and see where that gets you.

Wait— we’re still talking about a fuel pump module (that is notorious for failing for years now), right? You’d look into a buyback over a failed fuel pump module?

 

[Blackcar]

Wait— we’re still talking about a fuel pump module (that is notorious for failing for years now), right? You’d look into a buyback over a failed fuel pump module?

If you can go back and read OP post #17

 

[KMeloney]

If you can go back and read OP post #17

Got it. His post looked like it was referring to the post just before it.