How to know if oil has been changed at dealership

[Rizop]

I should definitely take before and after pics of my filter and drain plug next time .

I just crawled under and took some not so great photos .

It looks like the filter has a decent amount of oil on it ; it seemed relatively wet still .

 

[OR VietVet]

You could always mark the filter next time and the drain plug.

OR, could acquire the needed tools and drain pan and do the oil/filter change yourself, to know for sure. The oil change people at the dealers, is typically the low man/woman on the Totem pole. I ran shops. I have been told by customers that oil changes are easy and I then would say, "You are correct, IF it is done right".

 

[OR VietVet]

I should definitely take before and after pics of my filter and drain plug next time .

I just crawled under and took some not so great photos .

It looks like the filter has a decent amount of oil on it ; it seemed relatively wet still .

Go back to the dealer. Do not say that you think the oil was not changed. Tell them you see an oil leak at the filter and you want a new one and an inspection for why it is wet.

I refer to my last post. Get the tools and drain pan and do it yourself. Parts stores and shops will take the old oil and filter.

 

[Rizop]

The sad truth of this is , I usually change the oil myself but let the dealership do it months ago so I could develop a rapport with the service department .

I tried changing it myself once again a couple of days ago but found that they had torqued the drain plug to a superhuman spec that I couldn’t untorque, so I sent it into the dealership once again lol

 

[BattleTank]

Go back to the dealer. Do not say that you think the oil was not changed. Tell them you see an oil leak at the filter and you want a new one and an inspection for why it is wet.

I refer to my last post. Get the tools and drain pan and do it yourself. Parts stores and shops will take the old oil and filter.

^^^^ THIS.
I'm 10 years heavy truck dealership also. Lowest man on totem pole gets stuck with PM's. They aren't always the sharpest tool in the drawer.

 

[OR VietVet]

The sad truth of this is , I usually change the oil myself but let the dealership do it months ago so I could develop a rapport with the service department .

I tried changing it myself once again a couple of days ago but found that they had torqued the drain plug to a superhuman spec that I couldn’t untorque, so I sent it into the dealership once again lol

What tool were you using to loosen the drain plug? If all else fails, use a 6 point socket and 1/2" ratchet. Long ratchet if needed.

 

[BattleTank]

I'm glad these engines don't have the plastic oil pans and pressed in drain plug bosses.

 

[Rizop]

What tool were you using to loosen the drain plug? If all else fails, use a 6 point socket and 1/2" ratchet. Long ratchet if needed.

Thanks so much . I was using this exact tool set , but looks like the dealership torqued it to insane levels . I used all my effort , but at the first sign of rounding the bolt , I backed off , lest I create a disaster

 

[Antonm]

The sad truth of this is , I usually change the oil myself but let the dealership do it months ago so I could develop a rapport with the service department .

I tried changing it myself once again a couple of days ago but found that they had torqued the drain plug to a superhuman spec that I couldn’t untorque, so I sent it into the dealership once again lol

I'd guarantee they used an impact gun on the drain plug.

For dealership mechanics, speed is the ONLY thing that matters. They get paid for a given amount of hours to do a certain task. Say an oil change pays 1 hour, (its doesn't , just using 1 hour for easy math) then they get paid one hour of their labor rate to do that oil change.

If they rush through it, do a crappy job, but manage to get 3 oil changes done in 1 hour, then guess what, they get paid 3 hours worth of pay for that 1 hour worked. So speed in KING, and the ONLY thing that matters because that's money to them.

Impacts guns are quick, so they use them for literally everything in the name of speed.
...

 

[BattleTank]

Just like the guys that use tools to install dry oil filters. FML.