Midlothian to Possession

[kate_t]

You saw the anwser they gave me…I think that team doesnt know more.

Right, but now they're saying you're at a different status code than what seems to be the rest of us. I would still pick up the phone to call. I feel like they need to HEAR our frustration; email is good and I sent one so that I have record of it, but I do feel better having spoken to someone. Call if false-hope, I dunno...but I think the Twitter thing can also help, especially if we all start tweeting them today, and adding that GMInsider Twitter account to the tweet.

 

[WalleyeMikeIII]

Right, but now they're saying you're at a different status code than what seems to be the rest of us. I would still pick up the phone to call. I feel like they need to HEAR our frustration; email is good and I sent one so that I have record of it, but I do feel better having spoken to someone. Call if false-hope, I dunno...but I think the Twitter thing can also help, especially if we all start tweeting them today, and adding that GMInsider Twitter account to the tweet.

You think GM doesn't know you are frustrated? Trust me, the last thing they want is 4 weeks of production sitting at a lot, vs at a dealer and into customer's hands...they don't get to claim revenue until the vehicles are shipped to the ordering dealer, so its a big financial liability on their books...guarantee the supply chain and quality folks at GM are doing whatever they can to move these...so your frustration is maybe about not hearing status, which may be warranted...but there is likely no amount of complaining that will free these vehicles. If they are on quality hold...you probably want whatever it is applied before you get possession....The backup is going to likely be problematic, as the availability of transportation is limited once the quality issue is resolved.

 

[TallDad]

Right, but now they're saying you're at a different status code than what seems to be the rest of us. I would still pick up the phone to call. I feel like they need to HEAR our frustration; email is good and I sent one so that I have record of it, but I do feel better having spoken to someone. Call if false-hope, I dunno...but I think the Twitter thing can also help, especially if we all start tweeting them today, and adding that GMInsider Twitter account to the tweet.

Sure, it cant hurt. I am frustrated as much as you are with lack of info… I just suspect they just dont know and the 4 different codes all mean the same thing in our case.

 

[suterusu]

You think GM doesn't know you are frustrated? Trust me, the last thing they want is 4 weeks of production sitting at a lot, vs at a dealer and into customer's hands...they don't get to claim revenue until the vehicles are shipped to the ordering dealer, so its a big financial liability on their books...guarantee the supply chain and quality folks at GM are doing whatever they can to move these...so your frustration is maybe about not hearing status, which may be warranted...but there is likely no amount of complaining that will free these vehicles. If they are on quality hold...you probably want whatever it is applied before you get possession....The backup is going to likely be problematic, as the availability of transportation is limited once the quality issue is resolved.

Or it's possible they are going to sit there until the factory goes down for retooling and they'll keep the line workers busy with retrofitting and shipping. Why slow down current production to get the stored trucks out, when they can keep building/shipping more new trucks, and send the rest out when they are usually down? I've seen plenty of trucks listed on the GMC website built recently go straight from the plant to the rail shuttle in the last week or so. As mentioned elsewhere, these random holds/storage/built shy vehicles have been left neglected before, so it is possible it will happen again. It's easy for the accountants to tell all the other departments to hide behind the supply chain issue if it helps the stock price of a publicly traded company. Or maybe I'm just a conspiracy theorist.

 

[ts007]

Great thread.

My tahoe's been sitting there since 4/7. I've already purchased this vehicle so I am able to log into the vehicle via myChevrolet app and confirm it with vehicle track its's chilling on this lot while I'm paying for auto insurance and soon loan.

 

[slade45]

Great thread.

My tahoe's been sitting there since 4/7. I've already purchased this vehicle so I am able to log into the vehicle via myChevrolet app and confirm it with vehicle track its's chilling on this lot while I'm paying for auto insurance and soon loan.

Oh wow... sorry about the situation you are in. I have a '21 Tahoe and the dealer made me purchase the vehicle (or I'd lose my place in line) prior to it getting delivered. Took 1 month from purchase to delivery... wasn't happy about that.

What TPW did your Tahoe have?

 

[Chad G 1979]

Or it's possible they are going to sit there until the factory goes down for retooling and they'll keep the line workers busy with retrofitting and shipping. Why slow down current production to get the stored trucks out, when they can keep building/shipping more new trucks, and send the rest out when they are usually down? I've seen plenty of trucks listed on the GMC website built recently go straight from the plant to the rail shuttle in the last week or so. As mentioned elsewhere, these random holds/storage/built shy vehicles have been left neglected before, so it is possible it will happen again. It's easy for the accountants to tell all the other departments to hide behind the supply chain issue if it helps the stock price of a publicly traded company. Or maybe I'm just a conspiracy theorist.

I have read this thread from the beginning last week, and just catching up on the last page of posts. You mentioned seeing plenty of trucks listed on the gmc website built and the sent straight to the rail shuttle. How do you find that information? I'm trying to get myself set up so i can follow my order once my dealer gets an allocation to place the order with GM for my tahoe and I can't recall how to do so.

 

[WalleyeMikeIII]

Great thread.

My tahoe's been sitting there since 4/7. I've already purchased this vehicle so I am able to log into the vehicle via myChevrolet app and confirm it with vehicle track its's chilling on this lot while I'm paying for auto insurance and soon loan.

I still can't really believe this is actually legal, or that any lienholder would be happy about this (you are not the first to say it happened)....the legal type mind in me wonders who bears liability for it now for things like:
Rail worker gets killed because the transmission park pawl doesn't work and it rolls over him.
Shipping damage
The vehicle hasn't even been through its pre-delivery inspection and has a safety defect.
It gets stolen off the lot, used in a crime, someone is killed, etc?

Do you have insurance on it already too??? So many questions.

 

[ts007]

Oh wow... sorry about the situation you are in. I have a '21 Tahoe and the dealer made me purchase the vehicle (or I'd lose my place in line) prior to it getting delivered. Took 1 month from purchase to delivery... wasn't happy about that.

What TPW did your Tahoe have?

I don’t know TPW as I’ve purchased this vehicle via dealer when it was ‘in-transit’

 

[ts007]

I still can't really believe this is actually legal, or that any lienholder would be happy about this (you are not the first to say it happened)....the legal type mind in me wonders who bears liability for it now for things like:
Rail worker gets killed because the transmission park pawl doesn't work and it rolls over him.
Shipping damage
The vehicle hasn't even been through its pre-delivery inspection and has a safety defect.
It gets stolen off the lot, used in a crime, someone is killed, etc?

Do you have insurance on it already too??? So many questions.

Well yeah… that’s why they made me add the vehicle to my geico insurance because of the possible above mentioned things… because technically it is my vehicle but yeah I can’t wrap my mind around how the lien holder was ok with this.. the vehicle is listed as sold So I can’t understand how GM wouldn’t at least try to get that to the consumer a little quicker?
Whatever… I try to make the best out of the worst of the situations so as long as I get the vehicle and is quality checked appropriately I’ll be happy and hopefully we will all move past this.. I’m just happy we can vent off somehwere other than my punching bag in the garage
Good luck to everyone going through this… it fricking sucks