No Onstar

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luckylou

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2022 Tahoe. Onstar dead. No light. No communication. Speed limit readout on headsup display ... Direction indicator stuck on N. No nav.
 

navyseal334

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I had this happen on my 2023 Suburban probably 8 months ago. Had to schedule with the dealership to get a new OnStar module installed. Don't bother calling OnStar as they won't help.

Should be covered under warranty.

Hassle but nothing else you can do.
 

DontTaseMeBro

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Did you by chance go to the dealer recently for an unrelated software update?
 
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luckylou

luckylou

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I went to the dealer after OnStar had me shut off the vehicle and wait 5 minutes with the driver door open and then restart which did no good and they said to take it to the dealer because there was probably a loose connection. Had not had the software update yet. Service guy told me the software update would solve the problem. i didn't think so but didn't say anything because he may have been right? He wasn't. The module is on backorder. Says it will be here in a week to 10 days. Not holding my breath.
Thanks for the feedback. Will hopefully update in 7 to 10 days?
Hoping that this coincides with the arrival of the touch up paint that I ordered while I was there for $57+tax. 57 DOLLORS!!! WTW!!!!
 
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luckylou

luckylou

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Found the touchup pen on gmpartsdirect for 15.78 dullers +19.01 shipping and cancelled the 57 dealer order. One other site wanted $65 shipping? Not!
 

Silverado4x4

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Found the touchup pen on gmpartsdirect for 15.78 dullers +19.01 shipping and cancelled the 57 dealer order. One other site wanted $65 shipping? Not!
You can get the same touch up paint by Dupla color for around 23 bucks at autozone or Advance auto etc. by dupli color. Same stuff.
 

navyseal334

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They told me several weeks for backorder when I had to get it replaced but it came within a week.

Hope yours comes sooner too. Good luck.
 

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