Order # Tracking - Insight to how long it takes GM to accept

[dougpower]

Some these dealers should just sell ya one close to your specs or at least let you know if they have any coming off hold that aren’t already pre sold! I’m in same boat. Ordered in august n GM hasn’t taken order yet! Bought half ton pickup to get grocery’s with in mean time! There good dealers n crappy ones! Most could care less!

I was able to go to the JCT Pals Portal to track my build. It was transported to a holding yard in Midlothian , Tx in Aug and was just shipped back to the plant in Arlington on Dec 4th. I'm only about an hour south of the plant so maybe I'll get it here in the next few weeks.

 

[SDBREW]

I was able to go to the JCT Pals Portal to track my build. It was transported to a holding yard in Midlothian , Tx in Aug and was just shipped back to the plant in Arlington on Dec 4th. I'm only about an hour south of the plant so maybe I'll get it here in the next few weeks.


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My Tahoe has been sitting in Tx since September! I'm so frustrated....

 

[rpearlberg]

My Tahoe has been sitting in Tx since September! I'm so frustrated....

How can I look up my order?

 

[Jtpmedic]

How can I look up my order?

IF you have your order number, I use Chevrolet Chat:

 

[Mikejla91]

Out of curiosity, when did you order yours?

 

[Mikejla91]

Apologize. I am new to this forum.

I ordered Tahoe 2022 (LT, 4WD, Duramax with extra packages - luxury and entertainment) early October. I got a text from the salesman at the dealership November 12 that GM started building my Tahoe. Well, if I check my order on Chevrolet’s website, it says order has been submitted but not yet accepted. When I talk to customer service they say it was accepted and it is in their system however no Target production week. Just confused why am I getting such conflicted info. Is there a way to find out what exactly is going on with my order? Dealership says I am roughly 2 months away from getting it but I find it hard to believe.

 

[mattkhoe]

Originally post under constraints forum but relevant here as well.
Was just informed today by my rep that my High Country was picked for production and waiting for a date. Whats crazy is that we just changed the color to Summit White from Dark Ash yesterday so who knows if that was a constraint since we have been waiting since early September and all of a sudden it get picked. Timing was good either way so it doesnt mess with the order now. But good news for the High Country people hope fully I was told they were on constraint till March Last week from Linton on Gm insider forum. My High Country has every feature and package except RSE. Hopefully not to much longer.

 

[Jtpmedic]

Out of curiosity, when did you order yours?

Ordered 11/11

 

[dougpower]

My Tahoe has been sitting in Tx since September! I'm so frustrated....

It still shows to be sitting at a rail yard. Have no idea how long the rail shipment process takes. We are undecided as to whether we will take possession of the 2021 Yukon we ordered or just wait until Jan and order a 2022 model. We ordered this thing in March of this year.

 

[Cliff-Yukon]

UPDATE - I started this thread back in September (Ordered 9/13). Got a TPW in mid-Oct of 12/6. Today GM chat told me vehicle produced on schedule last week! Event code 4300 so hopefully missing the chip hold lot (fingers crossed). Now just need to confirm if I ended up with heated seats/wheel and see how long transit from TX to MA takes - been told 2 weeks to 2 months.....