rear auxiliary input

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AmazinglySmooth

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I cannot get the video to appear on the rear screens when I use the rear auxiliary input unless I first go to DVD then back to AUX. What is odder is that the video can be seen on the dash nav screen when stopped at all times and the audio always works. This is on my 2011 Denali. Ideas?
 

GM Customer Service

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Hey AmazinglySmooth,

I'm sorry you are experiencing this issue on your Denali. If you could PM me your VIN, there are some options I would like explore involving this situation.

Marissa
GM Customer Service
 

jeffisgreat

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No Video on Rear Monitor

I have the same issue on my 2008 Yukon XL Denali. Video on the dash screen but not the rear.
Just bought this. How do I fix it?!?
 

KIRT

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Have you tried using the remote to turn on the rear screen? The only way the rear screen turns on, on its own is to play a DVD. Otherwise you have to use the remote. Yes, it is a pain to do every time.
 

GM Customer Service

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Hello jeffisgreat,

I understand that you are experiencing an issue with your navigation in your vehicle. I might not be able to provide you any technical advice but I would be happy to look into this concern for you. Please private message me if I can be of any assistance.

Jennifer T.
GM Customer Care
 

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