Tahoe back from repair shop. What do you think?

[NathanJax]

Don't like how the bowtie sticks up above the grill now... it didn't do that in that first pic

 

[brandnewcolony]

Don't like how the bowtie sticks up above the grill now... it didn't do that in that first pic

Yeah that part sticks out like a sore thumb! It was the first thing I noticed when I picked it up.

 

[El Capitan]

The grille is aftermarket, it probably is what the ins. company put on the estimate. Which if that is the case you need to fight with the insurance company to get a different grille seeing as the part that was installed on your truck was not the same as the one you had prior to the accident. However if the bodyshop was paid to use and OEM grille and used an aftermarket then the shop needs to eat it and put a new grille in.

Look into both sides first. but usually the ins. company is culprit. idk where you live but here in Texas the ins. company has to repair the vehicle to "Pre-Loss" (pre-accident) condition.

 

[fiatdale]

Pre-loss condition doesn't mean they HAVE to use OEM parts. Aftermarket parts are 100% acceptable IF that's what your insurance policy states. 9 out of 10 people don't read their policy and go by price, so they don't know what gets replaced if they get hit. Shop is doing what they are getting paid to do. Nobody said aftermarket parts are a perfect fit, they never are.

And like I said, when you overlook the vehicle before picking it up, you are agreeing that the repair was completed to your satisfaction. Most shops offer a lifetime warranty for craftsmanship etc, so if your lights stop working, they have to fix it. But usually once you're out the door after signing the paperwork - its yours. Your'e better off bitching at the insurance company rather than the shop. That way the shop can get paid again for the re-repair if the Ins. company agrees to replace it with an OEM part.

Had a similar issue when repairing a late model explorer. A.M. parts lined up like complete shit, fit and finish was shit also, but we did what we could with what we had. Customer took the vehicle, then brought it back after talking to the ins company, and they agreed to replace with OEM. It was a big fight with the customer because he didn't know what was in his policy because like most, he never read it. Most people never notice the aftermarket, only us car guys (and most women who have an attention to detail) do.

 

[El Capitan]

Pre-loss condition doesn't mean they HAVE to use OEM parts. Aftermarket parts are 100% acceptable IF that's what your insurance policy states. 9 out of 10 people don't read their policy and go by price, so they don't know what gets replaced if they get hit. Shop is doing what they are getting paid to do. Nobody said aftermarket parts are a perfect fit, they never are.

And like I said, when you overlook the vehicle before picking it up, you are agreeing that the repair was completed to your satisfaction. Most shops offer a lifetime warranty for craftsmanship etc, so if your lights stop working, they have to fix it. But usually once you're out the door after signing the paperwork - its yours. Your'e better off bitching at the insurance company rather than the shop. That way the shop can get paid again for the re-repair if the Ins. company agrees to replace it with an OEM part.

Had a similar issue when repairing a late model explorer. A.M. parts lined up like complete shit, fit and finish was shit also, but we did what we could with what we had. Customer took the vehicle, then brought it back after talking to the ins company, and they agreed to replace with OEM. It was a big fight with the customer because he didn't know what was in his policy because like most, he never read it. Most people never notice the aftermarket, only us car guys (and most women who have an attention to detail) do.

I never said they had to use OEM however if they choose aftermarket they need to find one that is OEM equivalent, which at least in my opinion this grille is not OEM equivalent.

 

[fiatdale]

That looks like a standard Keystone replacement grille. See them all the time. Anyone who is not an auto enthusiast will never notice, so that is OEM equivalent.

 

[El Capitan]

That looks like a standard Keystone replacement grille. See them all the time. Anyone who is not an auto enthusiast will never notice, so that is OEM equivalent.

I would still take it back to the shop, advise them, then call the insurance.

 

[fiatdale]

Silverado ones are the same way. Instead of having an indentation where the bowtie goes, the bowtie sits on top, and not flush like the OEM one does. Contact the ins. company, tell them you are unhappy with the fit and finish of the AM grille. They will either approve or deny, then the shop will replace it. Bringing it to the shop will only delay the process, unless they can write directly for whatever ins. company you are using. Send them the pictures to prove it. It could go either way.