Unhappy With The General

[M26 Pershing]

I have been a loyal GM truck buyer for close to 30 years.I have a 2015.5 Yukon XL Denali. Purchased new in 3/15. My truck has been great, 16K miles. No issues like others have posted. Two recalls, one TSB. The Bridgestone tires 22 inch are just terrible, hard ride, loud, questionable traction. The pressure is 35 psi, balanced, rotated etc. My local dealer has been great! They went to bat for me with the New England GMC rep to replace the tires with Mich., The GMC rep said no way, we can not replace them with another brand. I believe that she is not customer focused. Come-on GM, when a customer spends over $70k on a ($79,863 sticker) vehicle, a little goodwill goes a long way! GM knows the Bridgestones are junk and turns a blind eye. I am sorry to say Maybe a Q7 or GL in my future. Yes, these manufactures have issues too, however they have always treated me exceptionally well. I guess you do not always get what you pay for!

Thanks for letting me vent!

 

[Shadow17]

You got the dealership to replace your Bridgestones under warranty?
I wish I would have tried this myself. Yes the Bridgestones are horrid.
My XL has had little issues- awful General Motors AFM system, tires, lurching transmission (TCM reflash), damaged monitor cable, irritating sunroof wind deflector, and little electrical gremlins that seem to come and go.
I am soon going to be halfway through my lease. However, I have no idea what I will get next that has the luxury and capabilities of the Denali XL. The only other vehicle I can think of is the Escalade ESV and personally they have a bit too much bling for me.