There’s actually a very long process that goes on before that.
Once your order is submitted to GM, an intern has to write the order down in a notebook with black ink. That intern takes it to a second intern, who might reject the order if it’s in blue ink. Upon approval, the second intern inputs the data into a Lotus 1-2-3 spreadsheet. Sometimes the Pentium computer won’t start correctly so they have to call the Helpdesk to restart DOS and Windows 3.1. Rumor is starting in the new year they will upgrade to Excel 3.0 and Windows ME.
Once the data is input into Lotus, it is printed off once a week on their daisy-wheel printer, then taken by a third intern to the central system, a guy named Milton who places the individual order printouts into his hamster’s cage. The hamster runs on the wheel to select the order, then runs on another wheel to select the TPW. It is important to note that hamsters are nocturnal, so this selection process only happens at night. This is why updates typically don’t happen during the day, so *please* stop bothering the advisors and chat during daytime hours. Once Milton has the selections from the hamster, he hand-writes the TPW on the order, walks over to Karen’s desk, and places it in her inbox.
It is now on Karen to update the dealerships and the chatbot software. But Karen loves her peppermint mochas from Starbucks and often goes out three times a day for her cups of joe. Despite her frequent orders, Starbucks still messes them up so Karen has to get a bit unruly sometimes to get her order correct.
So please remember - there are a lot of moving parts before any Chat/Dealers are notified. It’s not as easy or as simple as you think.
Hope you (
@MikeBoom) get your rig early in the new year.
Merry Christmas, everyone!