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  1. GM Customer Service

    Hawkeye state

    Hello, Welcome to the forum, 1sckhoe! Just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns about GM products. We are only a private message away! Safe travels, Jennifer T. GM Customer Care
  2. GM Customer Service

    Weird brake pedal "abs" feeling

    Hello, I am sorry to learn you are experiencing an issue with your vehicle, crazyikon86. I know you are looking for advice on how to resolve the issue yourself and I might not be able to give any technical advice but I just wanted to stop by and let you know that GM Customer Care is here on the...
  3. GM Customer Service

    Yukon denali shake

    chadandhistahoe, I am sorry to learn you are experiencing an issue with your vehicle. I know you are looking for advice on how to resolve the issue yourself and I might not be able to give any technical advice but I just wanted to stop by and let you know that GM Customer Care is here on the...
  4. GM Customer Service

    Front Dash Crack

    SilverBack4Jack, I am sorry to hear that your sister is experiencing an issue with her vehicle. I am happy to look into this concern for your sister. If I can be of any assistance you may private message me or your sister can email me at [email protected] with Attention Jennifer T. in the...
  5. GM Customer Service

    Broken Motor Mounts

    osidesurfer365, That makes me very happy to hear that you are pleased with the end result regarding broken motor mount. I am glad I could assist. Sincerely, Jennifer T. GM Customer Care
  6. GM Customer Service

    Questions from a new owner

    Hello and welcome to the forum! I just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist you with any general questions or concerns you may have about GM products. We are only a private message away! Safe travels, Jennifer T. GM Customer Care
  7. GM Customer Service

    Extended starting. .

    Hey there, I am sorry to learn that you are experiencing an issue when starting your vehicle. I understand that you are looking for advice and I might not be able to give any technical advice but I would like to look into this concern for you. Private message me including a brief overview of...
  8. GM Customer Service

    Broken Motor Mounts

    Osidesurfer365, We understand that you would like to resolve your vehicle issue at a third party company to save you money. Regarding the cracked dash board concern, each case is unique and we do look at each case on a case by case bases. I cannot guarantee a different result regarding cost...
  9. GM Customer Service

    Doors automatically lock when closed - 2012 Denali XL

    yOGi420, Great! I will be on the look out for his email. Thank you for providing your friend with GM Social Media's email address. Regards, Jennifer T. GM Customer Care
  10. GM Customer Service

    Broken Motor Mounts

    Hi Osidesurfer365, I'm sorry to hear about the crack in your motor mount. Keep us posted on how the repair goes next week. Jonathan A. GM Customer Service
  11. GM Customer Service

    Driver's Seat bottom coming loose

    riggs, Hello! I understand that you are looking for advice on how to resolve your vehicle issue regarding your seat moving by yourself. I might not be able to give you any technical advice but I would like to look into this concern for you. Private message me including a brief overview of the...
  12. GM Customer Service

    Doors automatically lock when closed - 2012 Denali XL

    Hello, GM Customer Care would like to look into this concern for your friend. They can contact us by emailing us at [email protected] including Attention Jennifer T. in the subject line. Sincerely, Jennifer T. GM Customer Care
  13. GM Customer Service

    Anyone else have their pedals move when they first start driving

    gibbygsxr, Hello! I just wanted to introduce myself. My name is Jennifer and I am part of the Social Media department at GM. We are making Customer Care more accessible for customers who need our assistance but prefer forums as their means of communication. If you have any questions, feel...
  14. GM Customer Service

    Fueling problem

    Tribbert, You are welcome. Thank you for reaching out to us. I already responded to your private message. Jennifer T. GM Customer Care
  15. GM Customer Service

    Dashboard rattle?

    Hello, I am sorry to hear that you are experiencing an issue with your vehicle. I might not be able to give any technical advice and I understand that you are looking to resolve the issue yourself. Please know that if you find you are unable to resolve the issue, GM Customer Care is here on...
  16. GM Customer Service

    Outside Temperature - If it's not one thing it's another :(

    Oh no! I am truly sorry to learn that you are experiencing some concerns with your vehicle. I cannot guarantee anything but I do want to look into these concerns. Could you please private message me including a brief overview of your concern, contact information, VIN, exact mileage, and...
  17. GM Customer Service

    Fueling problem

    Oh no! I am sorry to learn that you are experiencing an issue with your vehicle regarding fueling. I would like to look into this concern for you. Please private message me including a brief overview of your concern, contact information, VIN, exact mileage, and preferred dealership. Regards...
  18. GM Customer Service

    Side Blind Zone System Unvailable?

    Hello, I see that you have experience this vehicle concern for some time now. Have you thought about getting a second opinion by another dealership in your area? I am happy to locate and set up an appointment to have a fresh set of eyes look into this concern for you. Please private message...
  19. GM Customer Service

    Looking at getting an older Suburban/Tahoe - Suggestions?

    Hello, Thank you for being a loyal GM customer! With the vehicle you already own and the vehicle you are thinking to buy, just know that GM Customer Care is here on the forum and ready to assist if you have any general questions or concerns. Sincerely, Jennifer T. GM Customer Care
  20. GM Customer Service

    Water seeping in...

    07DenaliXlPNW, I am sorry to learn that you are experiencing an issue with your vehicle regarding water leaking in. I know you are looking for advice on how to resolve this concern yourself and I might not be able to give you any technical advice but I would like to look into this for you...
  21. GM Customer Service

    2011 Tahoe A/C issues

    firefuss, I am happy to learn that you found a dealership that is not too far away from you that you had a great dealership experience with and your vehicle issue is resolved. Jennifer T. GM Customer Care
  22. GM Customer Service

    Locked radio

    Hey there, Yes, your fellow forum members are correct, without a code you will have to go to the dealership to unlock the radio. I would be more than happy to locate a dealership in your area and set up the appointment. Private message me if I can be of any assistance. Regards, Jennifer...
  23. GM Customer Service

    Buttons on my Escalade radio are wearing off

    Hey there, I am sorry to learn that you did not have a great experience at the dealership and are continuing to have a vehicle issue. I cannot guarantee anything but I would like to look into this for you. Could you private message me including a brief overview of you concern, contact...
  24. GM Customer Service

    2009 Denali XL Trans "Clunk" at Low Speed...

    MoonshineXXX, I understand that it can be frustrating when the vehicle issue cannot be duplicated. I might not be able to give any technical advice but I would like to look into your concern. Please private message if I can be of any assistance. Jennifer T. GM Customer Care
  25. GM Customer Service

    Hybrid

    DGP08, Hello and welcome to the forum. Just wanted to stop by and let you know that GM Customer Care is here on the forum and happy to assist if you ever have any general questions or concerns. Jennifer T. GM Customer Care

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