Search results
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I'm the latest victim of busted engine mounts
Hi TowGMC, We’re glad to hear you’re satisfied after getting your mount concerns resolved by the dealership. We’re also available here on the forums if you have any future questions. Again, happy to hear they were able to successfully address your concerns. Have a great day, Eddie A. GM...- GM Customer Service
- Post #11
- Forum: Engine & Drivetrain
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2009 Yukon SLT Electrical Problem
Hi 2cents Please feel free to also send us an email to [email protected] in regard to your concern. We are looking forward to hearing from you! Kristen A. (Assisting Andraya) GM Customer Care- GM Customer Service
- Post #20
- Forum: Engine & Drivetrain
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2011 Tahoe bluetooth on the blink
Hi bick, Occasionally, phone manufacturers will release software updates. These updates can sometimes cause the pairing to be lost, and you may have difficulties when trying to pair your phone. Please try to delete the update from the vehicle's history and from your phone and try to pair...- GM Customer Service
- Post #2
- Forum: Audio & Electronics
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A/C not working
Hello Everyone, I'm very sorry to hear of the difficulties that you all have been experiencing with your A/C and I can definitely understand how frustrating this can be. I would like to look into this concern for you all. If any extra assistance is needed, feel free to send us a private message...- GM Customer Service
- Post #26
- Forum: Interior
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Broken Motor Mounts
If you are unable to send a private message. You are welcome to send an email to [email protected]. Thank you, Andraya GM Customer Care- GM Customer Service
- Post #44
- Forum: Engine & Drivetrain
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Battery/Charging Issues in New Models? 3 dead trucks!
Hello deadliseven, I'm sorry you experienced this at the dealership. I appreciate you sharing your feedback regarding the new 15 Tahoe. So that I may formally document this matter and look into this further, would you please send me a PM with your full contact information and the...- GM Customer Service
- Post #8
- Forum: General Discussion
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Yukon Died At HWY Speed Today
Hi Centerfield, I am sorry to hear that you encountered a loss of power with your 2015 Yukon XL while driving with your daughter. I am glad that you are both okay. I see you have been working with your dealership to resolve this concern and they got you into a new Yukon. If you would like to...- GM Customer Service
- Post #35
- Forum: General Discussion
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Broken Motor Mounts
Hello jp6363, I can definitely understand that you are frustrated with your current vehicle situation. I understand that a Cadillac dealership is involved. I cannot guarantee anything but I would like to look into your concern. Has the repair been performed on your Escalade? Please contact me...- GM Customer Service
- Post #41
- Forum: Engine & Drivetrain
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Amber padlock light in dash won't go off
Hello Snacky, I do not think anyone can blame you for not noticing a light that may or may not illuminate all the time. I completely understand how it can be frustrating to come home to a vehicle with a dead battery. Since your last post were you able to find the source of your vehicle concern...- GM Customer Service
- Post #5
- Forum: Audio & Electronics
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High pitched noise
Hello 72rivi, My apologies to learn you are experiencing concerns with a white noise coming from the speakers in your Tahoe. I understand that this is quite a nuisance for you. I'm happy to document your concerns in our system and reach out to your dealership on your behalf. If my assistance is...- GM Customer Service
- Post #7
- Forum: Interior
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2009 Yukon SLT Electrical Problem
Hello 2cents, We are sorry to hear that you are experiencing electrical concerns with your Yukon. Have you had a chance to take it into the dealership? We are unable to provide technical advice as we are not technically trained. However, I'd gladly give your dealership a call on your behalf...- GM Customer Service
- Post #17
- Forum: Engine & Drivetrain
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Light Squeal
Hey byrds6, I see you’re trying to figure out why your Tahoe keeps squealing. Although I can’t provide you with any technical advice, I can assist you by looking into this concern and creating a case in our system. Please send me a private message if I could be of any assistance. Jennifer T...- GM Customer Service
- Post #4
- Forum: Engine & Drivetrain
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High pitched noise
Hello imfletcher, Congratulations on the purchase of the new-to-you Tahoe! I can definitely understand how it can be frustrating to hear a high pitch noise coming from around the radio area in your Tahoe. As a customer service representative, I'm not able to provide much in the way of...- GM Customer Service
- Post #3
- Forum: Interior
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Liftgate motor bad??
Hi 07burb, I understand that you are experiencing an issue with your vehicle and you are seeking advice regarding this concern. As a customer service representative, I'm not able to provide much in the way of do-it-yourself information, so I'm glad to see forum members are beginning to step in...- GM Customer Service
- Post #4
- Forum: General Discussion
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2010 suburban power seats
Hi ctherman, I understand that you are experiencing an issue with your vehicle and you are seeking advice regarding this concern. As a customer service representative, I'm not able to provide much in the way of do-it-yourself information, so I'm glad to see forum members are beginning to step...- GM Customer Service
- Post #4
- Forum: Suburban / Yukon XL / Escalade ESV
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Remote start prep package?
Hi Bad324, I understand that your fellow forum member suggested that you may need to visit your local dealership to assist you with activate your remote start. I would be happy to locate a dealership in your area and set up an appointment for you. Please private message me if I can be of...- GM Customer Service
- Post #3
- Forum: General Discussion
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No instrument gauge lights
Hello Zedd, Can I be of assistance? I understand that you are experiencing some issues with your 2011 Yukon and looking for some advice to resolve these concerns. I might not be able to provide you any technical advice but I would be happy to look into this concern and create a case in our...- GM Customer Service
- Post #2
- Forum: Interior
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08 Yukon Denali Power assist runningboard problems
Hello MonoAnt, I understand that you are seeking information regarding an issue you are experiencing with the running boards on your Yukon Denali. As a customer service representative, I'm not able to provide much in the way of do-it-yourself information, so I'm glad to see forum members are...- GM Customer Service
- Post #7
- Forum: Exterior
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Service battery charging system.
Hello bzubke1, I understand that you are seeking technical advice for the vehicle issue you are experiencing. I am sorry to hear that you are experiencing this concern. As a customer service representative, I'm not able to provide much in the way of do-it-yourself information, so I'm glad to...- GM Customer Service
- Post #10
- Forum: Engine & Drivetrain
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Issue with Windows/Doors Sealing 2015 Denali--Anyone Else?
Hello Jason, I see that you believe you may have some issues with your windows being properly sealed. I'd be happy to alert your dealership of your concerns and further investigate this matter for you. If you'd like my assistance, please send me a private message with your full contact...- GM Customer Service
- Post #3
- Forum: General Discussion
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Factory XM-FM volume difference
Hello Fatrusty, I see that you mentioned you recently took your vehicle to the dealership for these concerns and my apologies if you had a poor experience. I'd be happy to reach out to your dealership on your behalf in regard to your concern with your USB. If you'd like my help, please reach...- GM Customer Service
- Post #6
- Forum: Audio & Electronics
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Broken Motor Mounts
Hi there, Thank you for reaching out to us! Although I cannot guarantee cost assistance, I would be happy to look further into your situation and reach out to your dealership on your behalf. Would you mind sending me a private message with your full contact information, VIN and mileage...- GM Customer Service
- Post #36
- Forum: Engine & Drivetrain
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help, 2011 yukon won't start
Hi Cory, We regret to hear that your Yukon won't start. I understand you are seeking feedback from fellow forum members in regard to this concern. If you should decide to take your vehicle in to the dealership, we'd be happy to schedule an appointment for you. We're just a PM away if you need...- GM Customer Service
- Post #3
- Forum: Engine & Drivetrain
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Ac not cooling / Over Heating
Hi gsygggm, I'm sorry to hear of the difficulties that you have been experiencing with your Yukon. I cannot guarantee anything, but I will be happy to look further into your concern. Please feel free to send us a private message referencing this thread if any extra help is needed. I look...- GM Customer Service
- Post #5
- Forum: Engine & Drivetrain
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Loose "shift" feeling in LF seat when turning
Hello Everyone, I understand that most of you are experiencing this issue with your seat and are looking for answers. We are looking into this further and have reported this concern to the proper team and will keep everyone posted for future updates. Thank you! Jennifer T. GM Customer Care- GM Customer Service
- Post #31
- Forum: Interior
