07 Vibration hitting bumps

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hhrpdr

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Yes they still have our vehicle and no I would not like to file a complaint yet. We will see what they can come up with this time around.
 

GM Customer Service

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hhrpdr,

Please let me know when you get your vehicle back. I would also like to know if the issue does return.

Thank you

Elizabeth, GM Customer Service
 
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hhrpdr

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Got it back. Replaced u joints. And front end noise ended up being a service bulletin. 10-03-08-002A. Now I should let you know this tsb was not diagnosed by the dealership it was by a friend of mine that works for a honda dealership. He had diagnosed an avalanche that had the same issue. Can anyone explain why they didn't research this and find this out, but someone at a honda dealership did.
 

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hhrpdr,

I’m glad that you got your vehicle back! Unfortunately, I can’t determine why your local dealership did not research the issue. You would need to confirm with them. I do apologize for the inconvenience. Please let me know if you have anymore issues with your vehicle.

Thank you!

Elizabeth, GM Customer Service
 
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hhrpdr

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Well the vibration is still there. Elizabeth if you are curious why this dealership is not researching these issues before they say its "fixed" you can call and ask them. Ryan auto mall buffalo minnesota. I am finding out more that is wrong with these than they are.
 

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hhrpdr,

I would like to look into this further for you. Could you please message me your full name, address, phone number, VIN and current mileage? I would appreciate it.

Thank you!

Elizabeth, GM Customer Service
 
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hhrpdr

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I do not have enough post to private message. Could you private message me an alternate way to contact you. Thank you
 

HUNT4WHEELS

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50k and I had to change out the shocks also... Rears only and noise went away.
 
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hhrpdr

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Guess I might have to try that cause the noise is still there after another visit. Got a knew drive shaft this time though. No vibrations at higher speeds, for now.

---------- Post added at 05:28 PM ---------- Previous post was at 04:14 PM ----------

50k and I had to change out the shocks also... Rears only and noise went away.

You had the same issue when hitting bumps? What did it cost you for shocks?
 

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