Yeah on the cheaper thing, you have to be fair and compare apples to apples, what kind of filter do they use and what kind of oil? Plus do you even believe them, maybe they ran out of the synthtic you paid for an put it what they had
I can buy my oil from costco when it's on sale and I bought a case of filters from rockauto in a closeout sale. Plus my labor is free (sort of). Like you said the last time i went to a jiffy lube the filter was on so tight I had to use multiple filter wrenches to get it off, that and the guy told me my antifreeze was really old an rusty. I had the radiator flushed 6 months prior and they used the red fluid (hence the rusty part).