Looking at the list of things they replaced in an earlier one on the original estimate, I noticed a distributor cap? Was not aware 6.2s had those.
Also quote was for 6 qts full synthetic oil, is that what was used for break-in?
I know it's a little nitpicky, but it caught my eye.
Great write up and interesting story about in the shop issues with damage. I had a company car in the shop for a rear end collision in the early 90s. While they were welding it up on the last day, the car caught fire, caught their shop on fire, and then ended up being totaled. I left the company before it was finally resolved. Thanks for Reviving that memory! Lou