tenbigblinds
Full Access Member
- Joined
- Mar 24, 2015
- Posts
- 173
- Reaction score
- 16
Yeah that's my concern.... I called GMC and updated my case with them. I told them exactly what the dealer said to me and even the fact they didn't release the service record and wanted to mail it. They said that was odd... and she said she was sending my information to the customer satisfaction rep at the dealer for review. She provided his name and said he would be in touch in 24 hours.Yes, and it should ready very similar to what they said to you in person ie tech drove, felt significant vibration, etc replacing motor mounts next
I've seen service dept say one thing but then note "vehicle performing within spec" on the actual service paperwork to hinder a future lemon law issue
I need to stress... this isn't buyers remorse. I've driven Yukons for years and that's all I drive. This one is Effed!
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