The problem in my mind is outsourced parts that aren't under strict quality control,
which if made in house a lot of these problems with quality of parts would be addressed in a timely manner, and customer satisfaction would be at the top.
If customer satisfaction were top priority, GM would:
1. compare the profit margins they're making off of Escalades / Denalis, vs Tahoes / 'burbans
*(Escalades / Denalis are just Tahoes / 'burbans with fancier bits)*
2. correctly assess that the 6.2L V8 is a fancier bit,
from which GM profits even more than they profit off a 5.3L
3. Spend another $500 per engine to prevent the engine failures in the first place
4. snort slightly shorter kokegain rails off of slightly cheaper hookahs with slightly cheaper fake bewbz
to offset the temporary lower profits
*(How much money would one save by buying a Tahoe / Yukon, stripping it, and
replacing every visible piece with an Escalade-upgrade?)