Broken Motor Mounts

[Clean07Burb]

@YukonCrazy

You might not have to remove anything. Without the front axle and differential in the way, you might have a clear path from under the truck to get to them.

 

[Albert Green]

just did this job yesterday and all i can say: PITA!!!!! those bolts on the frame gm must have used loctite b/c they were hard as hell to remove!! i didnt have any pneumatic tools, good old fashion elbow grease and my hands, back, stomach, head are all aching! straight forward as stated above and the place i used to jack up the engine just enough to get the mount out is right there on the very edge of the oil pan on the drivers side (i removed the drivers side mount only) there is a "square" block that sticks out, its not too wide or big but its enough to get a 2x4 on that square and i slowly raised up on that point and it worked great. mind you, its not on the oil pan, its a very massive piece of block, there are 2 on that side but you only need to get something on one of them to raise it up. did not remove wheel liner, im only 5'7" and small so did everything from the top and underneath. those bolts are very tricky to get them back. the frame mount bolts are very easy, those 3 are right there but the other 4 well, you have to play around with the jack (up and down, up and down) but i got 2 started on one side and raised the mount to release the pressure enough to get the other 2 started. its a PITA to say the least tho!! if i had to do it again, some type of pneumatic tool would have been VERY helpful!! the frame bolts were a pain to remove, there were "stuck" on . but its done and the truck drives like new! any questions, any way i can be helpful, i just signed up after i used the info here to gather up the courage to do the job. THANKS!

 

[YukonCrazy]

@ Albert Green

Can you confirm the bolts that go to the frame are 18mm and the ones that go to motor are 15mm? I sprayed my threads with blaster today hoping that will help when I attempt tomorrow.

 

[Albert Green]

sorry man, but i didnt say what truck it was: i performed this work on a 2009 chevy suburban. all the bolts, the fame and engine side, were all 15 mm bolts.

 

[srbailbonds]

Good afternoon Jennifer. My name is Dennis Reid. I ordered my 2009 Tahoe the way I wanted it from Gordan Chevrolet in Jacksonville, Florida. I have 92,800 miles on it now and have enjoyed the vehicle. Fluids are changed every 3000-6000 miles. Vehicle has always been garage kept. Windows are tinted, even my front windshield has been tinted all the way since I got it. My dash cracked towards the end of last year, the vanity light mirrors quit working last year, my remote door lock and up lock work when ever they want to, and just recently a motor mount has broken causing my vehicle to shake. Can you please assist in getting these issues taken care of please. I love my vehicle and I really want to keep my vehicle. Thank you very much.
Dennis Reid
3995 Rommitch Lane
Pensacola, Fl. 32504
850-380-8485
Vin# 1GNFC23059R142952
2009 Tahoe Lt 2
Preferred Dealership is Sandy Sansing
Pensacola, Florida

Osidesurfer365,

We understand that you would like to resolve your vehicle issue at a third party company to save you money.

Regarding the cracked dash board concern, each case is unique and we do look at each case on a case by case bases. I cannot guarantee a different result regarding cost assistant but I would like to look into this concern for you. Could you please private message me you full name, address, phone number, VIN, and exact mileage. and preferred dealership?

Regards,

Jennifer T.
GM Customer Care

 

[Clean07Burb]

Good afternoon Jennifer. My name is Dennis Reid. I ordered my 2009 Tahoe the way I wanted it from Gordan Chevrolet in Jacksonville, Florida. I have 92,800 miles on it now and have enjoyed the vehicle. Fluids are changed every 3000-6000 miles. Vehicle has always been garage kept. Windows are tinted, even my front windshield has been tinted all the way since I got it. My dash cracked towards the end of last year, the vanity light mirrors quit working last year, my remote door lock and up lock work when ever they want to, and just recently a motor mount has broken causing my vehicle to shake. Can you please assist in getting these issues taken care of please. I love my vehicle and I really want to keep my vehicle. Thank you very much.
Dennis Reid
3995 Rommitch Lane
Pensacola, Fl. 32504
850-380-8485
Vin# 1GNFC23059R142952
2009 Tahoe Lt 2
Preferred Dealership is Sandy Sansing
Pensacola, Florida

Good luck. I've never seen them really help with much of anything...

 

[Susan Wheeler]

I own a 2008 Yukon Denali with 56K mile. I also had a broken motor mount that I had to replace last week. When I spoke with my mechanic he said this is VERY common and is constantly replacing them. Why would GM puts below quality parts on these vehicles, especially a motor mount, and why hasn't there been a recall? The other issues I have had is to replace the passenger door handle:which is now loose again, the lock on the rear passenger door works only when it wants to, and the rear camera just went out and I won't even mention what that cost to replace! The mount, door locks and handle all seen to be common issues...as you can see by the mileage I only drive locally and I certainly don't hot rod it...I usually have kids in the car.

 

[Buckley Venron]

Okay, so add my name to the list... I am the second owner of a 2012 Yukon Denali AWD. It has 93K miles and I just determined that the drivers side motor mount is gone. I noticed the 'clunk' last weekend; gave it the old foot on the brake test and the motor definitely moves towards the passenger side. I was considering just trading out of the truck and getting something without problems, but if the fix is a known issue and GM can work with me on the replacement, I would love to keep the truck.

On top of that, the garage-kept black beauty has a cracked dash. It had one small crack when we bought it, but now there are three distinct cracks, all starting from the one near the left side of the airbag.

The local GM dealer is Dale Earnhart Buick, GMC, Cadillac and I would be happy to take it there, but they origianlly told me that it it was roughly a $1,000 repair to do the motor mount and that is ridiculous!!! The parts are less than $200, so $800+ for labor???

Jennifer T., as the forum moderator and GM representative, is there anything you can do to provide me assistance with these issues?

Cordially,

Buckley Vernon
Tallahassee, FL

 

[YukonCrazy]

Good luck. I've never seen them really help with much of anything...

+1

 

[Parthery]

Odd. My 08 Tahoe with 126K is on the factory mounts with no issues. My 10 Denali with the 6.2 got a new passenger side mount last week and the dealer had to replace the bolts in the driver side mount (already replaced once)...one bolt was loose and one was missing completely.

GM says 4 hours of labor and the part is $160. My dealer cuts me a bit of a break but it was still a $500 bill. I just hope they don't wear out again.