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Hi jaimec390,
We're sorry to hear of your broken motor mount. We'd be glad contact your dealership on your behalf about this. Please send us a PM if you're interested.
Andraya
GM Customer Care
I took my 2010 Tahoe to the dealership and I have a broken engine motor mount and a broken transmission motor mount. From looking at all the post I'm worried that I made a bad $1000 + decision with this repair. One, why is there not a recall, two having the same GM part put back on seems like I may have the same issue down the road. I don't drive off road and only haul my 3 kids I'm very disappointed.
Anyone ever hear any word on an upgraded mount from GM?? I'm about to take my 07 Tahoe to the dealer to have the left engine mount replaced. Again. This is the third time. I towed my boat to the lake once this year after they changed the mount in June and it's history again. Clunk in the drive train leaving every stop sign. Should be under warranty this time as they gave me a year on the last job. Seriously? What do the guys with Escalades and a 6.2 do? Or you guys with a supercharger? How do you keep from tearing that mount out every time you get on it? I'm about to chain the engine down like the old drag racers used to do. Please GM, redesign the thing already!
Are you sure that the clunk is the motor mount? Have more vibration at a stop while in gear (D or R depending on side) than while in neutral? Have you looked at the u joints in your drive shaft? Serviced the rear differential? There are a number of potential sources of a driveline clunk than just a motor mount. You will find out for sure once you get it to the dealership, but they will only replace with GM parts if that is what is wrong.
This http://www.energysuspensionparts.com/diymmi is an option, but I seriously doubt that a dealership would do the install. An independent shop may do the install, but I doubt whoever does the install will offer a warranty on the parts.
Osidesurfer365,
We understand that you would like to resolve your vehicle issue at a third party company to save you money.
Regarding the cracked dash board concern, each case is unique and we do look at each case on a case by case bases. I cannot guarantee a different result regarding cost assistant but I would like to look into this concern for you. Could you please private message me you full name, address, phone number, VIN, and exact mileage. and preferred dealership?
Regards,
Jennifer T.
GM Customer Care