I too had PMd Jennifer and got a quick response. Although she did her part, I was not at all happy with the outcome. GM uses some calculator based on year and mileage on the vehicle. So although mines only 3 years old, but has 89k miles, I'm pretty much SOL. The call I got front the Service Manager said the cost would be $550 and GM would only pay $50 based on the so called "calculator". $50, seriously! He also said that if I wanted to go directly through the dealership versus through GM, they'd split the cost. So I'd be paying $275. Although I bought the vehicle used from a Chevrolet dealership, pretty sad $50 is all GM had to offer on a 3 year old vehicle. As I told Jennifer, something like this should not be based on mileage since it is not a moving part. Now had it been a mechanical issue, yes, I'd agree with mileage being a factor. But a cracked dash, that is a KNOWN problem, I disagree. You'd really think GM would step up and make these a recall with as many complaints they've had. Very disappointing.
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