Door handle peeling

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tahoebigah

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gm customer care

I spoke to GM Customer Care yesterday and they told me the dealer will replace the handles for free if your under 100k miles. If your over 100k miles they will provide cost assistance.
 

GM Customer Service

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Thanks for providing feedback on your experience tahoebigah! I do want to let everyone know, that cost assistance is on a case-by-case basis. It is up to the District Specialist and dealer whether or not it will be offered.

Marissa
GM Customer Service
 

YukonCrazy

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Are we talking about interior or exterior handles here?

Any details on the out of pocket cost with the "cost assistance"?
 

jwilson32

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2007 Tahoe LTZ int door handles peeling

Hi,
Could one of the GM service reps email me regarding the interior door handle issue? I have a 2007 Tahoe LTZ with 67K miles on it, and all 4 are peeling. I've called two local dealers in the St. Louis area and they have no idea what I'm talking about. Furthermore, I called Chevrolet's customer service dept and they didn't have anything on this either. I'm new to the forum and have less than 10 post, thus it won't let me send a PM.

[email protected]

Thanks in advance,

Jordan Wilson
 

GM Customer Service

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jwilson32,

I am sorry to learn that you are experiencing an issue with your vehicle regarding the door handles peeling. I am happy to assist you. I will be sending you an email shortly.

Regards,

Jennifer T.
GM Customer Care
 

barmstrong447

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'07 Yukon XL 2500 SLT w/125k miles

Jennifer,
Got the same problem with my vehicle - can you please email me and provide assistance/information? I cut my hand on the peeling plastic.
Thanks,
[email protected]
 

GM Customer Service

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Hello,

Oh no! I am sorry to hear that, barmstrong447. I am happy to email you about your vehicle concern.

Looking forward to assist you,

Jennifer T.
GM Customer Care
 

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