Fog retro question

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DenaliAK

DenaliAK

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First glitch in the process this morning.

The ebay seller where I ordered the Denali fogs decided to randomly try to charge me an extra $35 to ship to Alaska. His ad says free shipping to the United States. Last I checked, Alaska was still a state. And, nowhere does it mention an extra fee to ship here. I wrote him a scathing email back and told him to send me my stuff since I paid what was listed AND what I was billed by PayPal, and that I was not going to pay him anything more since he failed to mention he would require more in his listing.

No reply yet from him, but he's half a step from really pissing me off. :flame:

Getting closer to pissed...still no reply and no shipment.
 
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DenaliAK

DenaliAK

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He's still trying to claim I owe him another $35 even though neither the listing nor my actual bill from PayPal mention it.

I called ebay, they looked it over and told me not to pay anything for shipping because it says free shipping. I emailed and told him that, and that if I don't receive it within 7 days of the date of order I will file an official complaint (you have to wait 7 days per ebay policy). We'll see what he does.
 

puckhead

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That sucks bud, hope it will work out for you.
 
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DenaliAK

DenaliAK

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If he doesn't pull his head out, I'll just order from someone else. I hate ebay. 2 of my last 3 buys on there I've ended up dealing with BS. One sale, too. Too many douche bags out there.

---------- Post added at 11:15 PM ---------- Previous post was at 10:45 PM ----------

Shit. He put the shipping info all the way at the bottom of the page. It's not under the "shipping" tab, which is strangely where I was looking and probably where ebay intends for that information to be. I imagine that's where the ebay chick was looking, too, because she didn't see it way down at the bottom of the page, either.

Why would you not put the shipping info in the "shipping and handling" portion of the listing? I never even looked beyond that tab because it said free shipping in the U.S.

Aaaaaaaarrrrghhhhh
 
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DenaliAK

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Is it free shipping to the 48 only?

Apparently. The ad is deceptive, though. Under the shipping tab, it says free shipping in U.S. It doesn't specify or exempt anyone, which is what I was going off of. I don't normally look beyond the shipping details tab for shipping info. At the very bottom of the listing in the product description area, below the pictures and descriptions and everything else, he's got his own little shipping table that specifies Hawaii, PR, Virgin Islands add $35. Even on there there is no mention of Alaska. You have to read the text below the table to finally find anything about AK.

I dunno, take a look and tell me if I'm being overly picky and should just pay the shipping:

http://cgi.ebay.com/ebaymotors/02-06-GMC-SIERRA-DENALI-HALO-PROJECTOR-FOG-LIGHTS-LAMP-/170629346367?pt=Motors_Car_Truck_Parts_Accessories&fits=Model%3ASierra+Denali&hash=item27ba4d343f

---------- Post added at 09:58 AM ---------- Previous post was at 08:41 AM ----------

Screw 'em. I called them and they aren't budging, so I asked for a refund and told them to expect a complaint.

The guy wouldn't even compromise on shipping. I'm willing to pay USPS Flat Rate Priority, but not $35. No go on that. Oh well. The search for another seller is on.
 

chauncey0337

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Soory man, but I saw it under the 'shipping and handling' section- PR,HI,AK,GU...
You must have just missed it.
 
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DenaliAK

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Soory man, but I saw it under the 'shipping and handling' section- PR,HI,AK,GU...
You must have just missed it.

Yeah, I did miss it, but I still maintain that that info should be in the shipping and handling tab. If you click on the "shipping details" button next to where it says free shipping it takes you to that tab where it still says free shipping.

My issue now is that they are basically telling you two rates in the same ad and then only going with the expensive one. eBay agrees with me, too. Either way, they refunded my money and I'll find someone else to buy from.
 

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