Front Dash Crack

[yOGi420]

This past week I also found these exact same cracks in my dash. Not sure if I over looked them when I was cleaning the dash or if being in a different climate than my home is in caused them to appear, but they are definitely there now!! It broke my heart to see them there and after reading through every post in this whole thread, I am now a little disappointed in what the outcome might be. I don't have the kind of money that is being mentioned to repair this obvious manufacture's defect to just throw out on something that may happen again. Please HELP ME GM!!! I have been a loyal GM customer for over 14 years and never seen a problem even similar to this on any of my other vehicles.

Driver side, left of hump


Passenger air bag, left top corner

 

[Vector]

Just like many of you, I have two different GM trucks, BOTH with the exact same cracks in the exact same places. By now everyone must know it is not Armor All, the sun, or any other excuse that has been given.

I am not sure what to do about it, but there should be some remedy GM comes up with to make this right for their loyal customers.

 

[LoHoe]

Yea I had a crack on the hump above the speedometer and now I found one in the same spot as yours by the passenger airbag. it sucks!! Then the sad part is I have the whole piece to replace it in my spare room but its black and I have gray interior

 

[Goodinblack]

GM Sucks.

 

[SilverBack4Jack]

My sister just purchased an 09 Yukon SLT and didn't notice any cracks on the dash during the test drive and while looking over the vehicle. She drove home 2 hours in the dark that night only to get up the next morning to leave her house and guess what she sees. 1 very large crack at the passenger side airbag and a long hairline crack on the drivers side of the gauge hump. Now the long hairline crack she may could have not noticed but the passenger side one is HUGE! So big she is trying to remember if the dealer may have had a folder or something on the dash trying to hide it. So now to my questions. Is this only occurring on the black dashes? Her yukon only has 58,000 miles I think so shouldn't the dash last a lot longer than that?

 

[Goodinblack]

I have a 2009 Grey dash...... cracked, but fixed under warranty.

I have a 2011 Black dash ..... cracked.

 

[Vector]

Is this only occurring on the black dashes? Her yukon only has 58,000 miles I think so shouldn't the dash last a lot longer than that?

It is an equal opportunity factory defect on all color dashes that GM makes for their trucks.

Yes, it should not crack after 100K, much less under 15K which is the lowest I've read it has happened to.
Heck I have several cars from the 1980's with no crack in the dash, so a couple of years is absurd.

`

 

[GM Customer Service]

SilverBack4Jack,

I am sorry to hear that your sister is experiencing an issue with her vehicle. I am happy to look into this concern for your sister. If I can be of any assistance you may private message me or your sister can email me at [email protected] with Attention Jennifer T. in the subject line. Either method please include your sister's contact information, VIN, current mileage, and preferred dealership.

Regards,

Jennifer T.
GM Customer Care

 

[YukonCrazy]

2008 Yukon Tan Dash CRACKED!!!

 

[shogun]

2007 yukon dash cracked at airbag and steering wheel hump within the last 2 weeks. This is BS