My Rear Window Shattered...

[Cmr65]

I live in NM took a trip to Dallas and bought a new LTZ Tahoe. In the 880 miles I have put on it, it's been great except for there is a piece of plastic on the rear hatch that is catching on the tail light when it opens and sounds terrible. So yesterday was its first full day home. Drove it and all was great then got home, about 2 hours later went out to get in it and leave and at the first look it looked like it was wrecked. Then when it processed in my mind I was like ok it's just the window. Whew. But what happened! It did go from 110 degrees to here where it's been cold and raining. Maybe that has something to do with it? But really it shouldn't, people travel across the country in these all of the time and their glass isn't shattering. To be honest I'm furious, sad, frustrated and confused as heck. This is my rant and just had to share with you guys. Oh and two Chevy dealers won't warranty it (one where I got it and the other in my town) but the third, gmc dealer, will. Which is also owned by the same Chevy dealer lololol gotta love the run around. The way I look at it is, I have this new GM product that has shit in my driveway on its first day home. Would you say the glass is defective? I want to jump to a conclusion but I'm at a loss of who should cover it. The gmc dealer is my dads friend that I'm assuming is pulling strings and has some process to go through. So it's not done yet, or even there yet. View attachment 23497View attachment 23498View attachment 23499View attachment 23500

I live in NM took a trip to Dallas and bought a new LTZ Tahoe. In the 880 miles I have put on it, it's been great except for there is a piece of plastic on the rear hatch that is catching on the tail light when it opens and sounds terrible. So yesterday was its first full day home. Drove it and all was great then got home, about 2 hours later went out to get in it and leave and at the first look it looked like it was wrecked. Then when it processed in my mind I was like ok it's just the window. Whew. But what happened! It did go from 110 degrees to here where it's been cold and raining. Maybe that has something to do with it? But really it shouldn't, people travel across the country in these all of the time and their glass isn't shattering. To be honest I'm furious, sad, frustrated and confused as heck. This is my rant and just had to share with you guys. Oh and two Chevy dealers won't warranty it (one where I got it and the other in my town) but the third, gmc dealer, will. Which is also owned by the same Chevy dealer lololol gotta love the run around. The way I look at it is, I have this new GM product that has shit in my driveway on its first day home. Would you say the glass is defective? I want to jump to a conclusion but I'm at a loss of who should cover it. The gmc dealer is my dads friend that I'm assuming is pulling strings and has some process to go through. So it's not done yet, or even there yet. View attachment 23497View attachment 23498View attachment 23499View attachment 23500

this happened to me today. Looks like same pic. Like it exploded outward. I was inside at work. A witness heard it and said no one was around

 

[Cmr65]

this happened to me today. Looks like same pic. Like it exploded outward. I was inside at work. A witness heard it and said no one was around

I don’t see how to add pics

 

[Cmr65]

 

[adventurenali92]

not all insurances will cover glass. Mine wouldn’t in September when it got smashed in. They wanted me to pay my $500 deductible for a drivers side window that costed me $37 out of a wrecked tahoe that the window was in good condition. I told my insurance company they could go kick rocks....(not really, but I said it in my head!) lol