The replacement Pioneer was scheduled to be delivered yesterday so I pulled the (defective) one out to get ready. That’s when I noticed the faceplate didn’t sit flush at the bottom. This stereo features a removable faceplate that is motorized; you can adjust the viewing angle and it also opens to 90* in order to insert a DVD or SD card. There’s a latch on the bottom that you slide in order to release the faceplate. It must have been hit by something when I was reinstalling the unit. So guess what? There was nothing wrong with the unit, the faceplate wasn’t completely attached. I feel so stupid but the damn manual is 150 pages long and I didn’t even look at that section since I wasn’t planning on removing the faceplate. I sent the new, unopened unit back to Amazon with a note.