DmaxDenaliXL
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- Joined
- Aug 4, 2021
- Posts
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I went to pick it up Friday (1/20). Upon arriving, the salesman pointed out that there as a problem with the paint. I had ordered it with black emblems. Turns out those are a dealer installed option and when they removed the chrome labels, they got a bit aggressive with removing the adhesive. Said they followed the book, but who knows. The salesman is who noticed it and immediately brought it to my attention when I arrived. He was super apologetic about it. Honestly, if he hadn't pointed it out, I likely would have not noticed for quite some time. Ours is volcanic red tint coat and in the areas where they removed the adhesive, it looked slightly orange. I'm guessing they used a rubber wheel and overheated the clearcoat, but I'm not an expert whatsoever. Their service manager thought he could get it cleaned up, so I waited. By the end of the day, they weren't confident with their results.Got an update from GM chat today that is exciting! Waiting to hear back from the dealer to see if they have indeed received it.
2023 Yukon XL Denali 4WD with 3.0 diesel, advanced tech, premium capability package, max trailering, adaptive cruise, super cruise, power side steps, and 2nd row bench.
2/6/21-Initial order with local dealer
10/12/22-Placed order with a large dealer
11/11/22-status code 2000
11/16/22-status code 3000
12/12/22-status code 3300
12/19/22-status code 3400 TPW=1/2/23
1/7/23-status code 3800 and VIN available from dealer
1/10/23-status code 4300 and window sticker available
1/18/23-status code 5000
So they offered to send me home in a loaner (I live 2.5hrs away and caught a ride with my sister who coincidentally was passing through there anyway). They are sending it to be repainted and will deliver it to me later this week.
I wasn't planning to get any extra coverage or warranty, but I did end up getting their 7 year paint and interior coverage. I am a little nervous about it becoming a problem someday. Any advice? Should I cover the affected areas with PPF as additional insurance?
Overall she looks great. Can't wait to have her home in the garage.