Tuning and dealership issues
- Thread starter ABN45
- Start date
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I would have kicked it back to them and made them prove the tune caused the issue. The Magnusson Moss act forbids certain things like this. Its been misquoted a lot online but basically they have to prove the aftermarket part(s) caused the failure in question.
Marky Dissod
Full Access Member
WAIT.There were zero aftermarket parts on the car in question, aside from 1 step colder plugs with a reduced gap.
GM sent me a letter explicitly stating that they were denying my warranty claim, and canceling the powertrain warranty going forward due to the non-factory PCM file.
I'll see if I can find the letter.
...
It wasn't the tech who did it. GM sent a warranty rep out to validate the claim.
It was a 2014 Sonic RS that grenaded the turbo seals, and then drank every drop of oil before I could get it off the freeway.
Looked like 007 dropping a smoke-screen behind me
GM warranty rep scanned it, found a non-stock file, and I got a phone call that day.
3 days later I got a certified mail letter from GM stating my powertrain warranty was null and void. What they used to scan it, I have no idea.
I looked in my file-folder for that car and the letter isn't in there. I'll dig through the other drawer some day and see if I can find it.
Just noticed something ...
This injustice did not actually happen to a GMT900 vehicle ...
petethepug
Michael
I had the work for the service contract (S/C) on our 08 YXL Denali done at a GMC / Cadillac dealer as well as well as the Indi shop I’ve stuck with since 2015.
Dealers and s/c companies do not get along. The dealer will overcharge the s/c company and the s/c company will deny your claim. Neither care about you, only going after each other.
A dealership can & will tank your s/c (purposely) after covered repairs are carried out so you’re stuck with the bill. Stick with the Indi shop. They have discretion to make the repair as well as use upgraded / aftermarket parts.
Dealers and s/c companies do not get along. The dealer will overcharge the s/c company and the s/c company will deny your claim. Neither care about you, only going after each other.
A dealership can & will tank your s/c (purposely) after covered repairs are carried out so you’re stuck with the bill. Stick with the Indi shop. They have discretion to make the repair as well as use upgraded / aftermarket parts.
You are correct!This is wholly true. I have a SC on my 2012 LTZ. Trans went out 14k after I bought it. Dealer tried to tell me I'd still owe $1200, and I told them "I think the *#$K not!". I eventually got them to balance it out to where I owed $0. I threw the tech $200 and left a Amsoil fluids for the trans, transfer case, and both diffs, and a CircleD 3200 in the back, and got it back just as I wanted.
