pwtr02ss
Full Access Member
Tell me about it. Yesterday i had the dealer do a transmission fluid and filter change on the Denali (10 speed). They first did a fluid exchange and fill, THEN pulled the pan, replaced the filter and topped off with 8 more quarts of the dexron ulv fluid. Total of 20 quarts of fluid I paid forHad a new Delphi fuel pump installed today, seems to have cured her of the idle miss. And hopefully the stalling that happened a while back.
Paying the bill caused me to reflect a bit on shop billing practices. Don’t get me wrong, I was satisfied to pay the bill and put the problem in the rear view mirror. Yet it comes across as greedy to me when there’s a labor charge that’s probably 5x what the tech is being paid, AND the parts are marked up WAY above what anyone can pay across the counter at a retail parts store.
Yeah, I understand overhead, profit margins, and all that. But it leaves the taste of double dipping every time.
My fault because steph took it up there and they asked before the fluid exchange. She said to change the fluid and filter and that’s what they did. $631.79 later, the fluid and filter is changed lol. The fluid on rockauto is about $6 a quart and the filter is around $30. I would’ve done all this at home but it has no dipstick and I haven’t found any good info on doing it myself. Oh well, it has all new fluid and is rid of the break-in material. Hopefully it lasts a long time and I will prob push the next service to 100k miles. Currently has 38k