if you still have it and if the serial number is intact then you can go to the valentine website and submit a serial number check. this will tell you the cost for a firmware upgrade/repair or exchange price for a brand new one. usually it's around $200 for a repair, then you print the form out and send it to there shop in Florida and in about 2-weeks you get it back. the problems you noted are classic failures on these after years of dedicated use. Over the years I have picked up a few of these at flea markets and thrift stores and usually people get rid of them when they start glitching out not realizing they can be repaired for less then a new one, then I have them fixed or replaced with a new one and then sell them at a profit as long as the serial number is readable.