I feel your pain. Had the exact same issue since I got the truck in January. Finally fixed....TODAY! 6 months later.
I told them from day one that it was the interior camera above the steering wheel. They insisted on changing a whole bunch of other parts that didn't fix the problem. They...
It is now about 4 months since I got my truck. It has been in the shop twice for a total of about 6 weeks for the SC issue. They have changed multiple cameras and modules and still can't figure it out. Now they ordered another camera and another module. GM is involved, but can't seem to...
Mine has not worked since I picked it up in January. After 3 weeks in the shop they diagnosed a defective module. The module is not available and GM does not have an ETA on when and if it will be available.
The primary issue seems to be facial recognition. It doesn't see a face so it...
So after 3 weeks at the dealer to fix my SC (which never worked), the field tech finally arrived and diagnosed a faulty image processing control module. No idea how long it will take to locate and get it to the dealer. So now I have the truck back without SC and no ETA on part arrival. Isn't...
Well, my brand new Yukon Ultimate has been at the dealer for two weeks now and they cannot figure out how to fix the SC. Apparently GM is dispatching a tech to the dealership to try to figure it out. I'm pretty pissed off at this point.
Well, it is now over a week and I still don't have my car back. They said it was a defective camera, then they couldn't get their laptop to sync with GM, and now it's still not working. Seems that they have no idea why. What is up with this GM? Very annoyed.
Dropped off the car at the dealer yesterday. Not clear what exactly is the issue but they have to order a part. Pretty amazing that a brand new truck is delivered with a defective part. I guess GM's QC needs some upgrades.
Thanks. My hotspot is on. At this point I'm just going let the dealer figure this out.
Today it turned on for 10 seconds. Actually took a picture of it working. Then off again.
I used it on a long drive on my friend's Escalade and found it worked really well. Takes a little getting used to, but once you get into the groove and trust it, it makes long drives more enjoyable and traffic tolerable.
It is one of the main reasons I upgraded my 21 Tahoe to a 23 Yukon...
Tried everything I could. OnStar reset was last thing. SC just doesn't work. "SC not available". Bringing in to the dealer on Wednesday. $100K for a truck and the feature I was most excited about doesn't work.
I only got the SC working once for about a minute then there was a lane merge and it turned off and that was it. Can't seem to get it going on any road. So odd.
Picked up my Denali Ultimate yesterday. Ordered in November. Really nice and a big upgrade from my 21 Tahoe Z71. Although I can't seem to the SC to work.
Thanks for the advice. Yes, there is a tax benefit for trade-in. If I get the mid of KBB, I would take it. I will use that as a gauge.
They will sell my truck in one day. They would be foolish not to take it.
I have a 2021 Z71 Tahoe. I am expecting my new Yukon Ultimate at the end of the month.
I love my truck but it lacks some of the features I want for daily driving.
Would prefer to trade it in with the dealer but I really want fair value. I understand that I would get more in a private...
I'm in NY
Ordered a Yukon Ultimate in early November. Picked up for production a few weeks later. Truck was produced on 12/23 and pending disptach.
In the meantime, salesperson called the other day to offer me an almost identical vehicle that had just come in (canceld order I guess). Truck...
So I brought the car in today. They had the car for over an hour and then asked me to test drive the car with a mechanic. They said they can't duplicate it. Of course, when I drove with the tech the sound was gone. They said they checked everything and everything seemed normal and in order...
I have 2021 Tahoe Z71. It has about 8K miles. I recently brought it in for first service and tire rotation. Now I get this weird dull clunking sound from under the car. Its inconsistent, but appears to happen at low speed, under 20 MPH when slowing down. It does not appear to be coming from...
I have a 2021 Yukon Z71. The keyless entry button has been working just fine until yesterday. Now it works to unlock the doors but when I press the door handle button to lock the doors, the yellow lights flash but the doors will not lock. Did I accidentally change something? Thanks
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