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  1. GM Customer Service

    New TPMS Sensor Reset Help Needed

    Good Morning BPopilek, Our team would be more than happy to discuss your concern in further detail. If this is something of interest, please send us a private message so we can begin the process of getting you in touch with a GM Certified dealership. Thank you and we look forward to hearing...
  2. GM Customer Service

    Denali P0172/P0175

    Good Morning dallasz71, Our team would be more than happy to take a look into your situation on our end and get you in touch with a GM Certified dealership. If this is something of interest, please send us a private message that includes your VIN, full contact information, current mileage, and...
  3. GM Customer Service

    Oil life

    Good Morning hamd1719, We see that you are seeking some answers from other forum members, so we would like to offer you our assistance as well. Our team would be more than happy to discuss your inquiry a bit more. In order to so, please send us a private message that includes your VIN and full...
  4. GM Customer Service

    AC isssues on 2010 Tahoe

    Hello Ivan, We thank you very much for taking the time to provide us with your information. However, for your privacy, we kindly suggest that you remove this post and send the information in a private message. Thank you and we look forward to hearing from you. Philip J. GM Customer Care
  5. GM Customer Service

    Heat problems

    Good Morning Tim, We are sorry to hear of your recent concern and we apologize for any dissatisfaction that may be present. Please know that we take pride in the vehicles we manufacture, so this is not something that we like to hear. Our team does see that you are seeking the assistance of...
  6. GM Customer Service

    Just bought a 2016 Tahoe LTZ. Could use a little advice.

    Good Afternoon ajs800, We are sorry to hear that you are experiencing these concerns. Please be advised that our team does not have access to the necessary information, but the certified technicians at our GM Certified dealerships do. If you would like, our team could reach out to your...
  7. GM Customer Service

    Just bought a 2016 Tahoe LTZ. Could use a little advice.

    Hello adrone, We appreciate you reporting on this situation, and bringing it to our attention. This is not what we wish to hear, as it is important to us that all our customers have a positive experience with our products and our dealerships. We would be more than happy to discuss this...
  8. GM Customer Service

    Problems with Sirius/XM section of radio

    Hello william quirk, icicls01 and jmellon, We understand how important it is to have a reliable radio in your vehicle and your desires to find a fix. We recognize that at this time you are looking to other forum members for feedback on this situation. However, we would be more than happy to...
  9. GM Customer Service

    AC isssues on 2010 Tahoe

    Good Morning IOS7682, We are sorry to learn of the recent concerns regarding your Tahoe. We do see that you are seeking the help of other forum members, so we would like to offer our assistance to you. Our team will be able to take a look at your situation and hopefully reach a resolution on...
  10. GM Customer Service

    Problems with Sirius/XM section of radio

    Good morning Yukon John, We regret to hear you are experiencing these concerns with your Yukon, but are happy that your dealership has been able to diagnose the issue. If you would like any additional assistance while you are working with your dealer, please feel free to send us a private...
  11. GM Customer Service

    New 2016 Denali - Strange Whining/Motor-Like Noise ????

    Hello Raikkonen, We apologize for any frustration this situation has caused, and understand your desires to have this addressed. We recognize that at this time you are reaching out to other forum members for feedback on your concern, but would like to offer our assistance. We would be more...
  12. GM Customer Service

    Service Brake system

    Hi Norvell57, We are sorry to see that you are experiencing concerns with your breaks, and understand your desires to find a resolution for this. We recognize you are reaching out to other forum members for feedback at this time. However, if you would like us to look into this for you, please...
  13. GM Customer Service

    2015 Tahoe LT radio issues

    Good Morning lynxnova, Thank you for reaching out to us! We would like to look into your concern regarding your Tahoe further. Please send us a private message with your VIN so we can assist you. We look forward to hearing from you! Philip J. GM Customer Service
  14. GM Customer Service

    2015 Tahoe LT radio issues

    Good Afternoon Eric, We are sorry to hear of the recent concern you are having with your Chevy Tahoe. This is far from the experience we want you to have with a GM product, and our team would be more than happy to assist. If you would like us to look into this situation further, please provide...
  15. GM Customer Service

    A/C stopped blowing

    Good Afternoon Darryn, We apologize for any inconvenience this situation has caused you and we would be more than happy to assist. Have you brought this A/C concern to the attention of your dealership? Our team would be willing to forward you to your local GM Certified dealer to get this...
  16. GM Customer Service

    Rear DVD flip down screen

    Good afternoon, I am sorry to hear you are experiencing these inconstancies with the DVD screen in your Suburban. I recognize that at this time you are looking to other forum members for feedback. However, I would be more than happy to reach out to your dealership on your behalf to make them...
  17. GM Customer Service

    Rear Air Not Working Correctly

    Good morning Zihmer001, I’m sorry to hear that you are experiencing concerns with the HVAC commands. However, I am glad to see you will be working with your dealership to address the rear vents in your Yukon. I would like to offer additional assistance when working with your dealership, just...
  18. GM Customer Service

    Rattling noise Passenger side door

    Hi rgnbull1227, I'm sorry to see that you are experiencing a rattling noise in your vehicle. If you would like assistance, we'd be happy to look into this further for you. Just send us a private message with your VIN, mileage and contact information. Thanks! Sincerely, Alison B. GM Customer...
  19. GM Customer Service

    Strange noise on startup

    Hi cooljoe51, I apologize that you are having difficulty getting your concerns resolved, and I can definitely understand how taking your vehicle in to the dealership multiple times would be frustrating. If you would like an additional layer of assistance in contacting your dealership, please...
  20. GM Customer Service

    Tailgate

    Hi raress9596, I can definitely see how these concerns would be frustrating. If you would like an additional layer of assistance in getting this resolved, we would be happy to contact your dealership. Please send us a PM with your VIN, mileage, and preferred dealership. Thanks, and I look...
  21. GM Customer Service

    Knocking noise 2nd time

    Hi hamd1719, I can understand how frustrating it must be to experience the knocking noises again and the dealership being unable to duplicate this concern. We would be happy to contact your dealership if you would like. Please send us a PM with your VIN, mileage, contact information, and...
  22. GM Customer Service

    2013 Yukon XL Steering Wheel Audio/Phone Controls Not Working

    Hello dark_shadow_gc! I am sorry that you are having issues with the audio/phone controls in your Yukon XL and understand how this can be frustrating for you. I checked your owner’s manual and wasn’t able to find any troubleshooting tips to help, but if you send me a private message with...
  23. GM Customer Service

    Mirror Retracting

    Hello Bunty, I am sorry that you are having issues with your Escalade’s passenger side mirror and understand how this could be frustrating. If you would like to send me a PM, I would be happy to discuss this further with you. Kindest regards, Blair E. GM Customer Service
  24. GM Customer Service

    2013 Suburban bluetooth issue

    Hi Dirttracker, I'm very sorry you've experienced this concern for quite some time now. But it's good to hear you've notified your dealer and they're looking into this for you. I'd be happy to follow up with them on your behalf as an extra layer of assistance and research this further...
  25. GM Customer Service

    New Owner

    kylevd23, Welcome to the forum and to GM! I apologize that your recent Yukon acquisition was met with having to get it towed to the dealer for various concerns. Please keep us posted on how your dealer visit turns out. We're here if you have any additional questions. Send over a message...

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