Another oil leak thread

[TuffCowboy81]

Unle

Yeah I know I need a new shop. But they’re long time clients of my detailing business, so I can’t just dump the relationship. Lol.
Anyways yeah they supposedly did the plate on the rear main seal. It came as a kit. Supposedly from his “good Chevy parts guy” so I’m upset. But I agree that it sounds like an installation error on they’re part. I’m just mad that I’ve spent 2 grand so far trying to shore up this leak and they can’t bother to Do it right, on jobs that are mostly profit for the shop cuz it’s mostly labor charges! Ugh. Thanks for the input!

First year failures usually happen with the Dormann parts, not AC Delco or any other good part brands. I know my way around the Silverado's and most parts Dormann fail within 12 months it seems. I stopped buying them, just paid a little extra for the piece of mind. If it helps any...

 

[79jasper]

So basically the techs there were not spending quality time diagnosing the problem. That SUCKS A BIG ONE!

Because they couldn't hook the computer to the driveshaft.....

Sent from my SM-N960U using Tapatalk

 

[adventurenali92]

Unle



First year failures usually happen with the Dormann parts, not AC Delco or any other good part brands. I know my way around the Silverado's and most parts Dormann fail within 12 months it seems. I stopped buying them, just paid a little extra for the piece of mind. If it helps any...

So interestingly enough I’ve had really good luck with dorman sorts since buying this vehicle. Though I’ve never used dorman seals or gaskets. mom a separate not on that topic, I did the valve cover gaskets myself, the end of April 2019, replaced with fel-pro gaskets. In the end of March this year when the original oil pan and cooler gasket were replaced they said the passenger side valve cover was leaking. I’m like huh... strange those are only a year old they shouldn’t be leaking. Maybe the bolts on the cover are loose?! They replaced them anyways which frustrated me but I was so busy I didn’t have time to deal with it myself.

 

[adventurenali92]

If you are having issues with oil leaks getting fixed correctly by them, I would be dreadful of letting them open the trans up.

To respond to this question, I had really wanted to have the shop that rebuilt my transmission in 2016 do the service. He quoted me the same price as my shop here did for that job. However, the transmission shop is an hour drive at the bottom of the mountain away from, which requires a full day off to go down there and have them do it. So it costs me a lot of down time with work plus the fuel to drive back and forth to get it done and I just don’t have the time for that right now. My Denali is my only vehicle and it’s my work vehicle. So that’s why I had the shop here do it. Since it was supposed to get done on a day that I’d be there already doing washes on their vehicles. But that didn’t happen either. Anyways I agree with you on being weary of letting them open up my transmission. But it was the lesser of two evils at this point....

 

[89Suburban]

To respond to this question, I had really wanted to have the shop that rebuilt my transmission in 2016 do the service. He quoted me the same price as my shop here did for that job. However, the transmission shop is an hour drive at the bottom of the mountain away from, which requires a full day off to go down there and have them do it. So it costs me a lot of down time with work plus the fuel to drive back and forth to get it done and I just don’t have the time for that right now. My Denali is my only vehicle and it’s my work vehicle. So that’s why I had the shop here do it. Since it was supposed to get done on a day that I’d be there already doing washes on their vehicles. But that didn’t happen either. Anyways I agree with you on being weary of letting them open up my transmission. But it was the lesser of two evils at this point....

Understood brother.

 

[PNWYukon]

Can anyone verify that dealership service people are paid on commission rather than hourly? Then a parts cannon approach would make all the sense in the world. Of course, the same would apply for independent shops too, the more parts you have to buy the more money they make.

As always, it is imperative you have a basic understanding of your vehicle, repairs required, parts costs, part longevity, etc.....or maybe we all like spending money on frivolous, unnecessary repairs.

 

[adventurenali92]

Can anyone verify that dealership service people are paid on commission rather than hourly? Then a parts cannon approach would make all the sense in the world. Of course, the same would apply for independent shops too, the more parts you have to buy the more money they make.

As always, it is imperative you have a basic understanding of your vehicle, repairs required, parts costs, part longevity, etc.....or maybe we all like spending money on frivolous, unnecessary repairs.

Not sure who you’re referring to, but I have MORE than just a basic knowledge of my vehicle. I understand how it works, I fully understand the requirements of owning a higher mileage vehicle and what it takes to keep them well maintained.

 

[adventurenali92]

Can anyone verify that dealership service people are paid on commission rather than hourly? Then a parts cannon approach would make all the sense in the world. Of course, the same would apply for independent shops too, the more parts you have to buy the more money they make.

As always, it is imperative you have a basic understanding of your vehicle, repairs required, parts costs, part longevity, etc.....or maybe we all like spending money on frivolous, unnecessary repairs.

Also I know for a fact my shop here in big bear does not work off of commission. Yes they can sell parts marked up, and do it all the time. But the techs get paid hourly. Granted that hourly wage is pretty high up, especially because we are in California and they have tons of automotive certs.

 

[OR VietVet]

Techs at a dealership work what they call "flat rate". They are paid an hourly wage based on their experience an certs. If the job flags hours for 2 hours, then it is 2 hours times the hourly rate. If they do a 2 hour flag job and do it in 1.5 hours they still get paid the 2 hours. They also move to the next job that much quicker. In an 8 hour day a good tech can flag as much as 10 or more hours that day times their hourly wage. The service writers usually work on either a straight hourly rate or hourly plus commission based off of labor and parts sales. The service manager is likely salary wages plus commissions or bonuses. The bad part is when the tech has a come back. At that point the tech has to recheck the problem for free and settle for whatever else gets sold off that inspection or does it all for free and they either eat that time and money or they may just be paid minimum wage for the time involved.

 

[afpj]

How the heck did your pan crack? It's pretty heavy duty aluminum. Did some one overtorque the bolts once?

I know I still have a leak from the front cover, but it's a slow leak that don't drip. I will just need to wipe things off ever oil change or so.

I'm betting they dropped it, I wouldn't discount the over torque idea but like you said , that's pretty thick along the rim where the gasket mates.