Regarding valuations, they use the same dirty techniques all the other insurance companies do. Comes down to this classic scenario: you having a vehicle worth $15k (used fair market value via AutoTrader, CarGurus, KBB,etc). The insurance company (USAA for example) will return a “professional” looking 35 page report with all of these comparables inferring that your $15k is worth $9k. I’ve seen this nonsense for years. It’s not just USAA that does this, the entire industry plays this game. NOW to be clear, if you’re willing to wage war with USAA, they seem to back down on their trickery. But they sure will hold up a good fight. I just hope you have a good bump shop that is willing to help you fight the good fight. Also plan on having your car sitting in the body shops storage lot collecting $$$ per day fees. That stresses out the insurance company.
I can tell you tales all day of my experiences. The insurance companies have it figured out. They know if your car is totalled then you are in trouble - in America, if you don’t have a car then you don’t have legs. They squeeze you by giving you an ultimatum of constant lowball offers. I feel sorry for the folks who can’t go without their car for a few months while they fight the insurance company. Getting attorney isn’t worth it - the insurance company has that factored into their valuation calculation. A lawsuit will go beyond one year...all without a car.
Welcome to the world of auto insurance.
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