Do NOT purchase anything from Ridig Industries!

[Matt06Yukon]

Ya they are supposed to be very high quality. I'm sure you've seen their punishment test. Try contacting the Company directly. These stupid middlemen are always trying to make a extra buck or run away when theres a problem.

 

[RigidIndustries]

Rigid Industries backs there product 100% with a lifetime warranty. We thrive on making the best most efficient LED bars in the Industry and having the best customer service in the industry as well. I'm sorry to hear what happen to your light Bobas. If you haven't already got the situation figured out i please recommend calling Rigid Industries main headquarters in Mesa, Az. We will make sure this gets taken care of, we do not like having a unhappy customer. We have hundreds of thousands of customers around the world that spend their hard earned money on an American Made product and we want to make sure that all of them are taken care of.

If you have any question please feel free to ask me or call our offices for the fastest response.

Thanks,

 

[Mr.Jack]

Update:

Received the bar from Rigid Industries today after I sent it back to them.
The deal was that I would have to pay for the shipping both ways, but they sent it back to me without any charge. That was nicely done.
I also said that I could pay for any new housing parts, since I messed it up while I tried to fix it myself, but these parts they also replaced without any charge.
One more thing that was nicely done, was that they did take the lightbar bar back, and got it fixed, even that I bought it from an "unauthorized" dealer. (In the US.)

I installed the lightbar on my truck today, and the light seems to be working fine.
But I’ll still have to see if it stays functionally after some time. They do guarantee a lifetime warranty for their products.
I will keep you updated.
Pics will follow shortly.

 

[Mr.Jack]

Light bar still working flawless after the repair. These lights are very bright. (When working properly.)

BUT. Rigid Industries forgot to write "Repair" on the shipping documents instead of "Sale" as they did.
So I had to pay taxes twice for these lights.
Guess this is a young company, so they still have things to work with.

 

[vserduchka]

I'm going to leave this right here:

www.treklights.com

If you guys go broke buying stuff, you can blame it on me.

 

[Mad Maxx]

I'm not Impressed with Rigid either.

I got 2 Dually D2 Spots on the Front of my Duramax, and they aren't anywhere NEAR as Bright as People & Rigid Claim them to be.

I have 2 Baja Designs Squadron's on my Wrangler, and they are just as Bright as HID's, no BS.

1 Squadron is Brighter than 2 Dually D2's...and the Squadrons are Smaller, Lighter, and only Use 4 LED's.