Front Dash Crack

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showtime1k

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shouldnt they have made a upgraded dash by now. i mean wont the new one crack after a while too
 

MoonshineXXX

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My 2009 Denali XL has a crack in the upper trim panel (panel nearest the windshield). Is this an easy DIY repair? If so I think I might be able to convince the dealer to change it out since they are going to replace my blown driver's side lumbar mechanism. Thanks in advance for the info!
 

Donovan

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Called my local dealer, said they would swap it no charge. Did not even put up a fight. So I'm going Thursday to swap it out got lucky I guess.
 

SBCT

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Thankfully the dash on my 2007 is still intact, but all these mixed responses from the dealers has me concerned for the day mine cracks.

Sent from my Galaxy Nexus using Tapatalk 2
 

MoonshineXXX

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My wife just called me and said the dash in her Denali popped loud enough to scare the **** out of her while she was going down the road today at lunch! She said the dash popped up higher on one side of the crack, which is probably from where I had pressed it down the other day… Kind of crappy for a $$$$ truck!

I looked up the replacement part that I need (upper trim panel) and the cheapest I saw was around $175.00! Do any of you know how hard it would be to replace the panel?
 

Capt E

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08' Tahoe, 84k, 2nd owner

Crack on the dash in front of driver left side, just popped up out of no where. I called the GM customer service and supposedly a "specialist" is going to call me back after 1 business day. We'll see where this goes. This issue with all these trucks is just plain crazy.
 

Donovan

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edgaranah1 said:
I think its time for a little road trip to Texas lol.

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Might be cheaper than buying a new dash. I'll let you know the outcome I'm going in Thursday.
 

MoonshineXXX

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Hey Guys,

I thought I would post an update to my dash crack problem...

Here is a pic of the recent crack activity with my wife’s Denali. Went from a crack to this in one pop! It seems like the defrost vent has shifted and is putting pressure on the panel, but I haven’t been able to fully diagnose the problem yet, as I just took a quick look at it this morning before I left for work. But I was able to get an idea of how the panel fits by inspecting the crack, so I know I can easily replace the panel myself if I have to. Calling GM in just a bit!

DenaliDashCrack.jpg
 

Capt E

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Got a call from the GM case manager. She first asked if I could take it to a dealer to be looked at. I told her my dealer was a ways away. She then said "well let me look at it internally first before we send you down there because you want GM to pay for it right?" I explained the whole situation and her response was well your warranty expired at 36k. I kept my mouth shut and just advised her I had done some research on the issue and found it to be extremely wide spread. So now I'm waiting on another call back this afternoon.

---------- Post added at 12:08 PM ---------- Previous post was at 11:46 AM ----------

Well that was quick. Got a call back and I was told since my vehicle was out of warranty GM would not cover it. Unreal!

Truck is going up for sale and I will never buy another GM product.
 

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